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“I went into the Londonderry Verizon twice in the last week. Jenna helped me save 40% on five items and switch two phones from xfinity to Verizon and activate a new line purchase.. I also worked with Steve who helped me trade my old phones in, get my rebates and sign up for my programming.. both representatives were very knowledgeable and professionals, waiting on a 60 year old guy who isn’t that technological savvy.. they were a gods end and gods gift to the elderly.. they deserve a bonus and should be running the store..”
“Angel helped us move 5 lines over from T-mobile and add a new line. As impatient as our 3 kids were, it never phased him. He accommodated us better than we could have hoped and we will be going back to him for all upgrades, issues, and questions that we may have going forward. He made our first interaction with Verizon as positive as it could have been.”
“Great experience at the Manchester NH office on 8/1/25. After 24 years with US Cellular, and using the Milford, NH store for our customer service needs, we decided to try the Manchester NH office. The guys there were great. Our longtime experience at Milford had been TERRIBLE. Multiple associates over the years had been unhelpful and had us thinking of car salesman types. But the guys at the Manchester store were so much nicer.
Kudos to Manchester NH US Cellular.”
“Amazing customer service at this T-Mobile! 100% recommend working with the employees here because they ACTUALLY take the time to listen to what you have to say instead of just trying to get you out the door.”
“Alicia was very helpful with my experience. I was skeptical switching from straight talk but she made me feel comfortable the entire process. She gave me the best deals on my new iPhone, and accessories. Very friendly and genuine, making me feel like I’ve been a life long friend. Made sure my experience was amazing and I will recommend to friends and family to make the switch to t-mobile with Alicia.”
“I recently switched my provider from Verizon to T-Mobile, using this store as my primary source. I worked primarily with Tiphani, who was very friendly, patient, and professional throughout. I spent over 2 hours in the store to get everything switched over, but I always felt taken care of. About 5 weeks later, I had to return for an issue that couldn't be resolved over the phone (after trying for 2 hours), and Tiphani quickly took care of it, and made sure to credit my account appropriately. I am gratfeul for the good customer service!”
“I went in for an upgrade and Angel helped me out. He made everything nice and easy and answered all my questions before I could even ask them. Will definitely recommend him to friends and family for future business”
“Rochelle R was a rockstar. Provided myself and daughter quick and great customer service. Thank you for taking the time to work with us, answer our questions and help me get the phone that I wanted. Very happy, Thank you Rochelle.”
“I could not find the review that I posted. I made a mistake on that review it was not Tarboro store. It was the Greenville store that let someone make a purchase on my account it has been a week now and I've got the runaround from the 611 number the fraud department etc. and the only person that has kept their word and try to help me fix anything is Dexter in the Tarboro store and he had nothing to do with the situation so my apologies to you Dexter for putting the wrong store down and thank you Dexter for reaching out and keeping your word and explaining so much more to me. My apologies for making a mistake about the store.”
“Had an excellent experience at this store, after having a horrible experience at another location. I was promptly greeted by Noah, who went above and beyond to help me out. Because of the experience I had at this location, and because of Noah's awesome customer service, I will gladly drive the extra 25 minutes for this location.”
“Great location as you don't have to go into mall. Only knock is the reception kiosk faces the mall entrance and not the outdoor entrance.
Experience was great! Quick return of a cable box. Brandon was awesome!”
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“What an amazing store and experience, Dana was outstanding with his customer service skills and helping my whole family with their phones. I have been with T Mobile for 10 years and could not be happier with the service I have received. I would recommend this store to everyone.”