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April 2024 by Paul Antonellis
Have been using Eastern Stats Compounding for years without an issue-none. Service has been excellent and special Rx's, not available at local outlets, arrive in a timely manner. Staff have been great to deal with and I consider myself fortunate to be one of their customers.
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April 2024 by fran milsop
I switched to Eastern States Compounding Pharmacy, in New Hampshire because they know what they are doing! The FDA inserted themselves into the care of my thyroid needs,suggesting compounded thyroid could harm me.No, what harmed my body & put me at risk was Levothyroxine & Synthroid. I have never had an issue with my body now that Eastern States has my back.I am so greatful to them.
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April 2024 by Bunny Galletly
I have been using Eastern States for several years and I find it to be an excellent pharmacy. They are prompt and efficient in their delivery of my prescription and If I have occasion to call, everyone is very friendly and helpful.
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March 2024 by Laura Ennis
My doctor used Eastern States for some of my prescriptions several years ago at this point. I was always happy with how responsive they were and never had any issues. I am no longer taking those medications, but had a compounding question recently. I reached out to a local compounding pharmacy, who was not very helpful, so I decided to reach out to Eastern States. Even though I am not currently a customer, Daniel responded to my email immediately. He was polite and professional. He let me know that he might have additional information about my question at some point in time. To be honest, I didn't expect to hear back from him, but the very next day he emailed me with some additional information. I highly recommend Eastern States!!
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November 2023 by Jay Latulippe
Poor communication. After I ordered a compound, I called the pharmacy back asking if they had compounded my prescription yet and was told that it wasn’t. I asked the tech not to fill the prescription for a few hours until I had a chance to reconnect with the doctor because I was given a few treatment options and I wasn’t sure this compound was going to be right for me and it was over $200. Even though I was clear in my request and explained my situation, she misinterpreted my request to be that I wanted to wait on shipping the compound not wait on having the compound made. I understand miscommunication can happen. I found out about the miscommunication when I called back about 4 hours later to say that still didn’t get to connect with my doctor and was told that the compound was already made.The second person, I talked to, to her credit, said I could take it or not, but that solution didn’t work for me either because I might have needed the medication and we were coming up on a shipping window because they don’t ship after Thursdays at 2:30 so I wouldn’t be able to get it for another 5 days. At the same time, this employee was saying once you pay, you can’t make a change, so it wasn’t as simple as we made a mistake, and we’ll work with you. I wanted to work out another solution and we were both speaking calmly and then she said, “I’m done with this conversation, I’m hanging up now.”I called back and spoke with a manager saying I wasn’t happy about being hung up on. She said I could take the compound or not, but they may not fill another prescription for me if I don’t take it. I felt this wasn’t fully taking responsibility for the miscommunication on their end. I wanted another solution and expressed it to her but that’s all she was willing to talk about. I wasn’t sure if I needed it and I may need another prescription in the future, so I took it. Of course as luck would have it, my doctor got back to me shortly after saying I didn’t need to fill that and could go with the other option so I was out $200.My issue wasn’t with the fact that a mistake in communication was made, it was how it was handled afterwards. I was treated rudely by being hung up on and I was given one option that wasn’t optimal instead of trying to work with me for a better solution.
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November 2023 by Maggie May
Consistently good service with the very convenient perk of leaving refill request after hours with a user friendly system.
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August 2022 by Trisha Priest
How can you take a medicine for a child? Leave a family the choice of feeding their family of 6 or get the medicine that makes it so their child doesn't stop breathing 20 to 30 times a day with Laryngo spasms? How do you sleep at night doing this to people. My daughter is in tear because she over heard me making frantic phone calls and is now crying because she is scared of not having her meds and going back to choking and not being able to breathe. Waiting until the medicine is needed to let a family know so they have 4 days to figure out what to do is not right. I hope you sleep well at night knowing a 6 year old will struggle to breathe if her mom can't fix this in 4 days time.
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November 2021 by Bob Brensel
Courteous service, very professional pharmacy. I got outstanding service today, really appreciate businesses like this!
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October 2021 by Sequana Skye
Eastern states compounding pharmacy has been providing a compounded medication for my cat for quite some time. Recently my cat passed away and the following day I noticed that eastern states had, as requested, put through an automatic payment for her medication which was being sent out. I promptly called them however was only able to leave a voicemail. I related that my cat had died, my appreciation for them and requesting to be refunded the money for the medication. I received a phone call later on in the day from a courteous and kind woman who said that my request would be fulfilled. A week later I received a note in the mail from Eastern States sending their sympathy on the passing of my cat. This is never happened with any company ever before. I was amazed and heartened. Thank you all at eastern states compounding pharmacy
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August 2021 by Jean Pollock
Super efficient and professional pharmacy staff. Excellent!
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June 2021 by Terri North
I currently have one compound that I have ordered repeatedly from Eastern. I had to call them in an emergency as I left my medication in a different city and they were immediately responsive and got me a new refill the following day. I appreciate the customer service and the range of products.
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June 2021 by Dale Coker
If you desire professionalism and quality service, go to this place if you need a compounded prescription for yourself, a family member or a pet.
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June 2021 by Jerrod Roberts
David and the staff at this pharmacy are amazing! Great compounding lab and customer service.
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June 2021 by John Herr
The most professional compounding pharmacy in New Hampshire, Dave is an expert in his field.
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June 2021 by Mary Clark
Staff has always been most helpful and pleasant
