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October 2024 by Claire Frosch
Had a irreparable flat tire and no spare tire at Lafayette Campground. Arnold’s ordered a tire and had it on our car by the end of the day. They said they would get it fixed for us the same day and they made it happen, even though the new tire didn’t arrive to the shop until close to the end of the day.
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October 2024 by Tom
The Arnold's team are absolute lifesavers. Sit down, I have a story for you - My family and I went on a vacation to celebrate mine and my wife's 5th anniversary. From the moment we arrived, it was horrible. Our AirBnB didn't have power because the owner didn't pay the electric bill, the first night was spent waiting for a response until we were eventually moved to another location which we had to leave early in the morning for incoming guests. In the morning, the power still wasn't on and the owner wasn't giving a straight answer.
Next, we decided to go on a scenic train ride. We'll, turns out I ran over some metal thing and deflated my tire.
Arnold's helped us immensely. They put a donut on the car for us, called Town Fair Tire for us and ordered a new tire. On top of that, tese angels actually searched for motel and hotel vacancies for us since we had to refund our AirBnB.
I can't speak for any in-depth auto work, but I can speak for the character of the people at Arnold's. They were all friendly, understanding, generous, and accommodating to a frazzled Rhode Island family that just rolled onto their lot.
Thank you. You were the saving grace we needed today. Kindness doesn't even begin to describe those who help people in need.
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September 2024 by Donnie
They towed my scooter when I was in an accident.
Very helpful when I went to pick up my stuff in the scooter. Very friendly!!! Very professional!!!
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September 2024 by SALS Gee
Arnold’s towed my van from a remote campsite to their shop. My van had broken down and I had to secure a ride home to MA. My roadside assist service had trouble finding a tow company, but I found Arnold’s in the next town over. John the owner was really helpful and they handled the tow from the campground when others would not. This really put my mind at ease as my van was unattended in a practically empty campground. Huge thanks to Arnold’s for pulling my van to their shop. Fingers crossed I’ll be able to drive it home!
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September 2024 by Darnell Cote
They got me right in to fix my breaks
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August 2024 by Rafael Aldrich
Owner towed car to his shop on a Saturday checked it out and got an alternator on Monday morning and my parents were able to get home from vacation
Owner was a car guy we talked car for a bit
Super nice guy.most important to me when my parents went to pick up car on Monday they were very nice to them
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August 2024 by Andrew Stone
These guys really helped me out on a Sunday with a flat. They had my tire fixed in 5 minutes. Not sure what I would have done if they weren't around.
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August 2024 by Rob Wilson
Absolutely horrible. Don't use them for Intoxalock or anything else! They had us at their dinner for 9 hours ripping us out of another $100. They would not even speak to us upping the hourly fee as we wasted an entire day. A $300 estimate turned into a $900 day. These are bad people STAY AWAY.
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June 2024 by Never give up
THIEVES!!!
Overcharged me 163$ more for a $179.90 starter from o’reileys. Charged me 338 for starter alone when should have been $179.90 after core refund. THEY TOOK THE OLD PART AND DIDINT REFUND THE CORE CHARGE OF 50$. Contacted business and was told that’s how the owner does it and the warranty was extra despite o’reileys having a free limited lifetime warranty of 12 months.
Also tried to charge me 25$ extra for towing over miles despite using my AAA which covers up to 100 miles. Using a credit card to pay? extra 20% fee. EXPECT TO GET RIPPED OFF IF YOU GO THERE! STARTER WAS ALSO REMANUFACTURED AND FAILED.
CROOKS!!! Go to a quality mechanic!
A V O I D ! ! ! Unless you enjoy getting ripped off by Arnold’s rip off center.
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May 2024 by Anna Bellino
DO NOT GO HERE. These people are crooks. They just want your money and they have no integrity. They caused more problems than they actually fixed, just to suck more money out of me. They’ll assume that you don’t know anything and will take advantage of you at every opportunity. Their work is shoddy at best. I would tow my car a thousand miles before I ever let them work on it again.
Save yourself time, money, and aggravation and go find yourself a good honest mechanic. There definitely aren’t any at this place.
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May 2024 by John Kennedy
I broke down in Franconia notch. AAA towed me to Arnold’s ( their tow truck) got to my car the next day( I broke down after 6pm) diagnosed it ordered the parts and had me running the following day. Very pleased with their service
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May 2024 by Ciara Rinaudo
Despite not being able to put on a new tire for us… these folks are very friendly and knowledgeable. Highly recommend Arnold’s!
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March 2024 by Carolyn Presnell
Arnold’s saved the day. We were at our Airbnb and getting ready to leave for the airport when we noticed we had a flat tire. Bob showed up within 30 minutes to put our spare on our rental but noticed we had a screw in it. He was able to plug it for us and put it back on. We were able to leave on time and make our flight! What great service. Bob was very friendly and helpful.
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March 2024 by Sean Keenan
John and William were super attentive and helpful to repair our car tire which unfortunately got a screw stuck in it. Beginning to end it took like 15 minutes, in and out, reasonably priced and incredibly kind. Would recommend going to Arnold’s.
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March 2024 by Melanie Magno
They were great in every way.
On 2/21/24, I contacted AAA requesting fuel service at the hotel where I was staying. Even though it was quite late, I received a call from a very nice man who offered to send someone out immediately if I needed it. It wasn't really urgent though so we arranged for them to come at 10:30 the next morning.
At 10:30am I was in my hotel room with my phone in hand for the second they called. What I didn't know was that AT&T was experiencing a nationwide outage and the phone in my hand may as well have been a brick. When I didn't answer my phone or texts, they easily could have given up and driven away. But that's not what they did. The driver (Bob) must have gone to the front desk and had them look me up because I received a call on the room phone alerting me to the fact that he was there. We got gas and were able to hit the road without worry soon after. Once my phone started working again, the text messages Bob had sent earlier that day came through. So glad he persisted even after unanswered calls and texts! Great company!
