-
August 2023 by ave2112
My buddies RV broke down in Alton Bay, after exhaustive attempts through his insurance roadside support, and many other companies to get towed, someone mentioned try Alan's Diesel.BOOM, Done! Within an hour (50 miles away), this tow driver appears and within minutes RV is on it's way for repair. Very professional, timely and knowledgeable. The only good thing from a bad day!Thanks Guys!
-
July 2023 by Craig t
Didn’t have the ability to get work done. Due to budget and unforeseen costs for the repairs but this man is honest, respectful and has earned this review. I would definitely work with him in the future unlike some of their neighbors in this area. He truly seem to understand I need to get my vehicle repaired regardless of the year, but I understand a lot of peoples hesitation, so I will probably come back to him for some of the other repairs and do some with my stepdad. Planning on going tiny house truly hope this business has it a productive year?? happy Fourth of July all??
-
July 2023 by Linda S.
I had my RV Pinion seal replaced by them. Within 9 months the seal is leaking again. Only drove 8000 miles in those 9 months. They said sorry it's only warrantied for 90 days. They want to charge me again. Won't even look at it to see if they made a mistake installing it. I won't go back.
-
July 2023 by Linda Savinelli
Had them replace a rear pinion seal and within 10 months they tell me the same seal is leaking. I asked them to fix it and they said sorry the seal is only guaranteed for 90 days. Wouldn’t even look at it to see if maybe they did something wrong putting it in. Won’t ever go back.
-
May 2023 by Kaylee Muise
Always a great experience here! They take care of things fast and are reasonably priced :)
-
March 2023 by Jessica
Company sent us to them to get 5th wheel replaced on company truck . Everyone here was super nice and friendly, also fast and efficient. Very knowledgeable gentleman, ordered the part that morning allowed us to sit and wait in hopes part would be in by noon he said if not first thing in the morning. Part came in by noon and they installed new 5th wheel same day . Plenty of people on duty . I must say the best commercial repair place yet .
-
February 2023 by Courtney Stewart
Not an honest place. damaged my car. I Used Alan’s towing service specifically , 1/22/23 I got stuck in soft snow, they ripped off/damaged my front bumper during the pull out .the damage done to vehicle was from the tow and they refused to be held accountable.100% Would not recommend this place. They will disrespect you and from my experience they will also gaslight you..Responding that you believe you didn’t do something that you did, after I called you out as a gaslighting company is awfully telling.. best of luck to you with your “reputable business” . You run a chop shop. Like I said before you can’t hold yourself accountable. Blocking me on Facebook as well, confusing I thought leaving reviews was good for people to understand what quality to expect from a company. You deleted it.
-
January 2023 by Courtney S.
got a tow and it damaged my car. they wenched it behind the drivers side front wheel, the wire dented and partially pulled off my bumper. I tried to approach it gently to see if they would hold themselves accountable, you know just be honest. Then they proceeded to lie to me and tell me ice caused the damage and not the wire from their wench. refused to even contact their insurance. they hitched not more than 10 inches from the damage the wire line crosses over perfectly where the bumper dented and popped off. disrespectful and unprofessional. not honest people not an honest company. Do not go here if you value good work and accountability, they don't serve it. they were rude and dismissive with me and my concerns.
-
December 2022 by Brandon LaPointe
Needed a container moved and they were timely in every interaction, very reasonable in price, and Wally who did the move was a pleasure to talk to and a complete professional. Couldn’t be happier with the service provided and complete interaction start to finish! I’ll certainly be using them for other services in the future!
-
October 2022 by Hollie Garvey
Friendly and knowledgeable and the I do fantastic work. I highly recommend their services.
-
July 2022 by Chasteen Tall
My wife’s car started making a horrible noise during idle, we went to D&D in Cleveland and they quoted $550.00 just to look for the problem. Decided to get a second opinion at Alan’s and they fixed the problem for $35.00. They weren’t sure what the problem was but executed good mechanic skills and found it and fix it within 20 minutes. Very professional, and polite. Will definitely use their shop from now on.Service: Auto maintenance
-
January 2022 by Caren Rossi
Excellent service at competitive prices!
-
September 2021 by deidre musler
I have been meaning to write this for a while, I can't express how absolutely amazing Alan's is! I have been through 10 garages and have been mistreated, lied to and attempted to take advantage of. Everyone at Alan's from the front desk, to the mechanics to the owner are incredibly amazing! Their prices are affordable, they work fast, they keep you updated and are down right pleasant always! They have worked a lot on my truck and now even my horse trailer. As a woman I can't express how relieving it is to have a garage I can relay on and know they are never dishonest. Thank you to everyone at Alan's Garage! DeidreServices: Brakes
-
August 2021 by Tyler Norton
Great shop fixed my issue and didnt even need a new turbo like another place said I did. Saved me 4k coukdnt be more satisfied!
-
June 2021 by Frank Rosselli
They inspected my RV last month, put on new tires, and kept it clean inside. Good service good prices will definitely go back
