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July 2023 by Nicole Constantineau
Nice management staff. Friendly, responsive to issues, and well maintained buildings and grounds.
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March 2021 by Fred Gallant
Dreary apartments and I can’t trust the owner. He’s just out there to make a buck. On a positive note, the receptionist is nice!
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March 2021 by Carlos Tigreros
I would like to provide a better review. Unfortunately there were a number of instances where I could detect a gas leak from the stove. The scent was also confirmed by a number of guests. While management did provide follow up action, their standard responses did not rectify the issue. They do provide timely service to an old building in Hanover. Overall, I was disappointed by their failure to provide additional alarms regarding my concerns for the stove.
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March 2020 by Holly Ceplikas
Cannot say enough good things about Purcell Properties. The Office Manager is incredibly responsive, informative, and helpful. The maintenance team has always addressed any question or request I have, and is incredibly proactive as well. During a maintenance check up, the team noticed that the paint was chipping on my bathroom ceiling (I hadn’t even noticed), they asked if they could repair it, and then when they did, they also replaced the bathroom light and vent. I lived at one of the Hanover locations, which is walking distance to town and the college. I moved because I graduated but would easily have continued living there. Highly recommend living at one of their properties.
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July 2019 by Chris M.
I had a great experience living in one of their apartments in Hanover. Trista and Shannon are very nice, responsive, and in two years I never had an issue. I'd recommend them very highly.
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March 2019 by Holly C.
Cannot say enough good things about Purcell Properties. The Office Manager is incredibly responsive, informative, and helpful. The maintenance team has always addressed any question or request I have, and is incredibly proactive as well. During a maintenance check up, the team noticed that the paint was chipping on my bathroom ceiling (I hadn't even noticed), they asked if they could repair it, and then when they did, they also replaced the bathroom light and vent. I lived at one of the Hanover locations, which is walking distance to town and the college. I moved because I graduated but would easily have continued living there. Highly recommend living at one of their properties.
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March 2019 by Diane Smith
Affordable rents not slum Lord
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July 2018 by Ian L.
Lived on 36 W Wheelock St. for a year. The rental space was generous, with 2 walk-in closets, separate kitchen and a good-sized living room. The place was also comfortably peaceful, being at the bottom of the hill away from the main Dartmouth campus while still very easily walk-able. Purcell staff were friendly and helpful when it came to maintenance requests and move-in/move-out transitions. Good experience overall.
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March 2018 by Jay Don
The management was incredibly rude to us whenever we asked for any repairs. The building was old and crickety. The neighbors were constantly playing loud music, and my wife's migraines just couldn't take it anymore. We moved out last year, and it was the best decision we ever made.
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March 2018 by Donald Mayotte
Nice clean apartments and the owners really care about and take care of all of there properties.
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September 2017 by Sunny T.
I'd like to give a fair review of Purcell Properties, although I don't believe we were treated fairly when it came to giving our deposit money back. We took possession of the apartment first as a sublet and there was a cosmetic problem with the rug between the kitchen and dining room. This was noted on the moving in report. The manager indicated as long as we stated the issues, we would not be charged for damages. When we did move out this summer, we were charged not only an exorbitant rate for replacement of 1/4th of this worn out rug, but also overcharged for several other "damages." The apartment had mold (which ruined several of my items) because of either leaky windows or some sort of issue with the roof. There was always mold in the bathroom and our appliances were very old. Clearly this was an apartment that needed major updating but taking money from me was not the way to finance it. Also the fake nice act when showing perspective tenants around is really transparent. Some tenants are not treated respectfully here and I had the office manager dismiss me with a wave of her hand more than once. Note: the parking lot is very small for the amount of snow the area gets and you will be expected all winter to move your car so it can be plowed. If you don't you will be threatened with towing or actually get towed. This happened to my visiting friend and it cost her over $300 to get her car back.
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September 2017 by Kūnga C.
I've lived in the Upper Valley for 8 years and Purcell gave me the best property management experience I've had by far. Their rental rates are competitive, much more reasonable compared to other housing in the area (a nice two bedroom goes for $1500-1700 and Purcell's price mark is in the $1200-1300 range). Their properties tend to be older renovated spaces but I prefer homes with character anyways and they do a great job updating their apartments with new appliances, etc. (personal laundry unit is a must for me). Their office management's response time is excellent and any time I've needed something fixed they are prompt and efficient. They also do a great job stewarding their tenants with neighborhood socials and even sent us cute holiday gift bags with candy - very sweet! They make sure you know your business is appreciated. I highly recommend them as your first stop if looking for a new place to live!
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March 2017 by Jay Weier
My wife lived in a Purcell Properties apartment and I wouldn't recommend it. There was clearly black mold growing in the bathroom and it took an enormous amount of effort to get the landlord to even admit that it was a problem. Also, the apartment was very poorly maintained and all corners were cut in terms of repairs.I guess if you want a run-down apartment for cheap then Purcell Properties would be fine but don't expect anything else.
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September 2016 by Nandini S.
I lived on 68 Maple St in Apt 5 for last 3 years and sadly left the apartment last month to move cross country. This property is owned and managed by Purcell Properties. I had nothing short of a wonderful experience. The landlords and property manager, Trista were extremely attentive to repairs and maintenance work and usually all the repair work was done within 24h. I highly recommend renting apartments through this company.
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August 2016 by Nikki S.
I have now had two different leases and apartments with Purcell and have been happy with their management. While rent in the area is high across the board, I feel Purcell has a variety of options for people with different financial situations. I feel they have a very appropriate and standard lease for tenants to sign. Nothing different from what I have signed in the past. I have been very pleased with Trista in the management office. She is always eager to help with my questions or requests (even when I bombard her with several the day I moved in). The owners, Kevin and Shannon, have always been available to stop by my apartment, even at night when I thought I didn't have hot water--which I did, I was just an idiot and didn't know how to use my faucet. My biggest praise for Purcell is definitely when I inquired about my apt and found out it was available a month before I actually needed it. They were able to work with me so that I was still able to get the apartment when I needed it. And the cleaning crew did a great job from the previous tenant, who wasn't very clean. Thank you, Purcell, for providing housing options in the Upper Valley!!!
