-
September 2024 by BJ Sliger
Why does this pharmacy have a phone?
-
September 2024 by Peggy Yu
They have now come through for us on last minute, urgent requests 2x and I'm grateful. They are responsive and quick to return calls. Last voicemail I left, I received a call back within 10 minutes - right before their lunch break, at that. Thank you to this great team.
-
September 2024 by Lonnie Raia
Extremely helpful staff they are amazing
-
August 2024 by Thomas Burnham
This pharmacy has definitely improved. They are much more helpful and friendlier . There was even a pharmacist is there that saved me about $100 on a prescription. And she didn't have to.
-
July 2024 by Steve Howard
James, the pharmacist, was the most pleasant, courteous, and helpful person. The Staff that returned a phone call, whom I thanked, lacks in their Public Relations.
-
May 2024 by Hawk Dobrich
Good service
-
March 2024 by Carl Lovejoy
I used to go to the CVS in Hanover, but after a few poor experiences there, I took my business to the West Leb CVS, and I'm glad I did. The pharmacy's customer service is terrific, and even when they are getting slammed the line moves right along. I also like the ability to use the drive-thru option. The staff is friendly, they make a point to get to know me, and are always helpful.
-
February 2024 by Alexia Zolenski
Had two entirely pleasant experiences at this CVS pharmacy within a single week. No one was there on a Thursday night. Pharmacist had a pleasant demeanor and was super helpful with insurance issues and answering questions. Tried multiple different avenues to solve my problem, and ended up getting a GoodRx discount. Will be coming here again, and don’t understand the negative reviews.
-
February 2024 by Sunny Brown
Imbeciles
-
December 2023 by Kimi R.
Worst customer service I’ve ever encountered at the Pharmacy, where the young woman behind the counter, wearing headwear, kept on rolling her eyes while I was trying to explain the medication I needed and when I noticed that I was being overcharged, I tried to refer to the label on the shelf that clearly showed a lower price, she again rolled her eyes and said "that's impossible!". Well, someone was very misinformed there and it wasn't me. She didn’t even try to take a look at the label or ask someone about it.Besides, she looked like she didn’t want to be there such was her lack of knowledge and bad attitude.
-
December 2023 by B.J. Loveislove
Found everything I needed except CVS Dairy relief caplets (& the more expensive Lactaid brand. Manufacturers issue??? Temperamental self checkout machines. Sales associates patient & helpful. Pharmacy very good... best if you know ahead of time when meds ate due for refill or if difficult to fill give extra days for availability. Of note, no public bathroom.
-
November 2023 by Sandra Seymour
I arrived 15 minutes late for my vaccine appointment, apologized, and readily agreed to wait 15 minutes until the next cohort since the fault was mine. Then the clerk told me she couldn't use my out of state insurance. This was surprising since I had entered the insurance info online when I made the appointment and have never had an issue in the 30 years I've lived here. Having been turned away for my appointment, I then went to Walgreens, made an appointment for two days later, and asked them to check that the insurance would work. It did... The woman actually laughed at the idea that there would be any problem for the covid shot thanks to a state program. Wanting to get the shots done with, I went back to CVS and explained to the clerk that I thought I'd been turned away in error. The red haired female pharmacist yelled brusquely from her central podium that I'd been 25 minutes late, she wouldn't give me the shots, and I should go wherever it is I'd gone before. I was shocked at her rudeness and inconsideration. I will certainly take her advice and avoid using her pharmacy in the future, though.
-
September 2023 by Jim Lally
Typical
-
September 2023 by Peter Mans
For how many more years do you intend to keep your public restrooms out of order?
-
September 2023 by Josh C
Store closes at 10, old chubby woman with white hair came out and slid the doors shut right in my face at 9:53 as I was walking into the store
