CVS in West Lebanon aims to provide convenient and reliable pharmacy, health, and wellness services. Most locations are open seven days a week, offering prescription refills, vaccinations, personal care items, pet toys, and healthier snack options. Customers can benefit from weekly deals and join the ExtraCare® program for personalized discounts and rewards. To save time, CVS offers same-day delivery and free pickup with online orders, helping busy customers get what they need quickly. Reviews highlight a generally positive experience, with many customers praising the helpful and friendly staff. The pharmacy team is responsive, often returning calls quickly, and is appreciated for their assistance with prescriptions and insurance issues. Several mention that the pharmacy has improved over time, with better customer service and helpful pharmacists who even help save money on medications. However, some reviews note issues with staff behavior, particularly with a young pharmacy technician who was described as unprofessional, reactive, and dismissive during a difficult day. One customer felt the staff's attitude was inappropriate, especially when they were seeking an expedited medication pickup. Despite this, the majority of reviews reflect positive interactions, emphasizing friendly staff, quick service, and the convenience of drive-thru options. Overall, CVS in West Lebanon is recognized for its helpful staff, quick service, and efforts to improve customer experience, making it a convenient choice for pharmacy and health needs.
It's good for quick stops and using the photo print machine
April 2025
Friendly need a new self checkout lol but overall clean and stocked
September 2024
They have now come through for us on last minute, urgent requests 2x and I'm grateful. They are responsive and quick to return calls. Last voicemail I left, I received a call back within 10 minutes - right before their lunch break, at that. Thank you to this great team.
