“A+ customer service. I had a broken windshield from a mystery source. Called Portland who handled everything with my insurance, got the new glass in and installed in a couple of days. Replacement glass came with an internal defect that distorted the view enough to be distracting while driving, but was nearly imperceptible otherwise. One stop and a two minute explanation got me scheduled for a re-replacement without an ounce of hassle.”
7:30AM - 5:30PM
5 Airport Rd, West Lebanon
Auto Repair
“Dave and team took great care of my car when the brakes failed at the end of a long roadtrip. Dave was responsive, helped us find a tow truck, was transparent about the work we needed and when his team could get it done, and got us safely back on the road home at the end of our trip. Pricing was fair, the brakes are now working great and we're very grateful to Dave swooping in to help us in a pinch!”
“I don’t even know where to begin, because Robert’s Auto Services has given me one of the most genuine, stress-lifting, faith-restoring experiences I’ve ever had with any business. If you’re looking for honesty, compassion, and people who truly go above and beyond—not because they have to, but because it’s who they are—this is the place.
From the moment I walked in, Lucas treated me with such patience and understanding that it honestly caught me off guard. In a world where you’re used to feeling rushed or talked over, he made me feel heard. He explained everything in a way that made sense, never made me feel silly for asking questions, and treated my situation like it really mattered. Because to him, it did. He cared—and that kind of customer service is rare.
And then there’s Heidi. Truly an angel on earth. She radiates kindness from the second you speak with her. She made sure I felt supported through the entire process, kept me updated without me ever having to chase anything down, and you can just tell she puts her whole heart into her job. She’s the kind of person who makes you feel like family, not a customer.
Together, Lucas and Heidi turned what could’ve been a stressful, overwhelming experience into something that genuinely touched me. Their honesty, their warmth, their professionalism—every bit of it made me feel safe and taken care of. I left with tears in my eyes (the good kind!) because it’s so rare to find people who treat you with this level of respect and empathy.
Robert’s Auto Services has earned a lifelong customer.
If you’re debating where to bring your car—stop. Go here. Trust me when I say you will walk away feeling grateful, relieved, and supported. They don’t just fix cars… they give you peace of mind.”
“I've used Kidder on at least 3 occasions and they've always done a great job on our cars. In my experience they under promise and over deliver. Rick and Brad are great to work with. Highly recommended.”
“I went in for an inspection sticker but ended up needing a part that would of costed around $1000 without labor, instead of him profiting of the situation he referred me to a guy that was able to custom fab the part together for me and install it for under $200. That was the first time I had ever had dealings with the guy, he showed me theirs still good honest business owners out here. Their the ONLY garage I've had positive experiences with in the area and I highly recommend for any of your auto repairs or maintenance!”
“We have been bringing our vehicles here for over a decade, and won't go anyplace else. Craig and his band of merry men always get the job done without fuss or drama. And I would like to say that I am NEVER treated like a stupid woman (even though, um, in this area I am that stupid woman.) Thanks guys!”
“I've had an ongoing brakes issue lasting a YEAR at another shop. Gilly's figured it out and got my rear brakes and rotors changed here. Now my car sounds normal for the first time in a long time. I started coming here for their great work undercoating, but I'm coming here for any car issue I have in the future. Thanks so much guys!”
Open 24 hours
260 Mechanic St, Lebanon
Auto Repair
“Doug's deserves high regard for handing an impromptu service request with speed and agility today. My car's alternator went out while travelling midway in my 350 mile trek and Doug's allowed me to have car towed in, vehicle readied while awaiting part, allowed part be sent in from a local parts distributor so as to get me back on the road in record time, all with a friendly northeastern New Hampshire manner, that by the way is so unique even to a Midwesterner to Central Mass. transplant. Doug's it seems will go the extra mile to assist.”
“Front desk rep was very nice, office was okay for cleanliness. The work on my windshield was done super FAST tho!! Love that, but wish the visibility of where the chips were were gone.. that still shows
Tech says there is no air so it’s safe so guess it’s fine.”
“I love this garage! They always get me in immediately and did not try to take advantage of me when they did my inspection. I told my fiancé to go too and he was equally impressed. As car lovers we’re picky about where we go and we’ve been happy with Forward’s speed and honesty each time we have gone.”
“They got me in and out really quick for a state inspection but I'm not convinced that they looked at the brakes which was a concern of mine. I did not say this to them but that is a requirement that you have to take one front and one rear wheel off. Or, at least it was when I was doing NH inspections back in 2014. They left a bunch of sticky residue from the previous inspection sticker on my windshield. I'm not too happy about it but, whatever. I didn't have to pay for it thanks to my dealership telling me that they comptd. them, which was untrue three weeks after purchasing the vehicle. They still did it for free (for me) so for that, I thank you.”
“Unlike any experience at a dealership ever!! Joanna , David , Mary , and Jason made what could of been a tedious and anxiety provoking experience into THE car buying experience I'm still bragging about. Traded two cars in and purchased two Volvos. Exceedingly fair trade in values and willing to work for me!!! I could not be happier and can't recommend them enough. This is not your cookie-cutter dealership; they wanted me to be happy, not force me into a car. Entire experience less than 2 hours for two cars!!! Thank you!!!”
“The staff and service are top notch. Everyone I've ever dealt with here has been kind, courteous and very professional. Never had an issue with anyone or any service I've had done here. Just remember its 1st come 1st served, so try and arrive early.”
“A very pleasant experience indeed. I showed up at the appointed time, dropped off the car and picked it up in a couple of hours. The amount I paid was the best in the area. Good service and I would highly recommend Tire Warehouse.”
“What a delight to work with! Patrick Merrill was amazing from the very first phone call!
I was reluctantly searching for a new to me vehicle as my beloved Touareg was on its last leg and had several cars swept out from under my feet! The car I inquired about was in the body shop and due recent disappointment with other dealers I was concerned this one might sell before I was able to see it. Patrick assured me he would keep me in the loop and contact me as soon as it was back… and that he did! I was, probably, a little overbearing and sent too many emails as my fear of being shut out was ever present. Patrick graciously replied promptly at every inquiry and now I am driving around in an awesome lil rig.. and Patrick’s knowledge and down to earth demeanor set me at ease with buying my first ever non Volkswagen! All the staff were delightful and helpful!
It was my first experience purchasing with a dealership.. and it was absolutely grand!! My deepest gratitude to all of you over there!!
J.”
“If you want to have a stress free car buying experience, Eric Binder is your man. Customers return to him for their next car purchase. I did! He is a caring, knowledgeable and experienced salesman. I highly recommend him!”
“My wonderful representative was Darrell Alberico, not only was he so genuine and personable but he seriously found me the best deal. I wasn't planning to walk out of the dealership with the car but Darrell was so helpful, I didn't feel pressured or stressed out! I found the perfect car thanks to him and have never been happier! I cannot recommend this dealership enough! All of the employees seem very happy and they have an amazing work environment!”