“The tellers and administrators have always been helpful in working out/through problems associated with identity theft, check issues, and other related issues. They all have been personable, kind, and welcoming in their transactions and interactions with me. They address me by name which adds to their personable nature. I have been a member for almost 10 years, and will continue to do business with this great group of people.”
“I cannot express enough how pleased I have been working with Michael Rounds (Senior Loan Officer). I began researching mortgage lenders several months ago. I prefer to work with a local lender and reached out to One Credit Union where I was introduced to Michael. From my very first interaction, I found Michael to be well informed, empathetic and very efficient with his time management skills. I am looking forward to applying for a VA loan next June and I am very confident Michael will take care of us as we go through the process. Thank you Michael for everything thus far.”
“Everytime that I call the Contact Center I either get Cody or Joanne to talk to & they are very pleasant & helpful. I have not had one bad experience when I call them.”
“Contrary to what Google may tell you, this location is not closed permanently. Very friendly staff. I'm glad to support a small town credit union with my business.”