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September 2024 by Ellen Kearney
Just got her new Lincoln Corsair from the guy with the bow tie Seamus McNally. Another vehicle from Irwin’s and a very easy process again!
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August 2024 by Eloise Schundler
Just picked up my new Lincoln nautilus from the Bow tie guy Seamus McNally at Irwin’s! Ordered my vehicle and it came in perfect! Thank you Seamus for another easy car buying experience!
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July 2024 by heather ziolkowski
Just got our new Lincoln nautilus 2024 from the bow tie guy Seamus McNally! Built my own ride and delivered to Irwin’s!
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June 2024 by DENNIS MARHEFKA
Best car buying experience in the planet .....my Aviator is gorgeous
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June 2024 by Mary Lopez
complete satisfaction, excellent care for customer and auto.
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November 2023 by Dan M.
Brought Lincoln Nautilus in for regular service. Always a pleasure. They work quickly. Fraction of a star off for not having a plate light in stock which will require another trip, but Destiny in Service was superb.
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November 2023 by Meridyth Smith
Highly recommend Chris Kelley to anyone looking to purchase at Irwin. He was helpful, kind, and handsome! A whole package.
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October 2023 by Anita Carignan
Service Advisor Lisa Stone was very helpful and professional. I left feeling like a valued customer and happy (again) that I purchased a Lincoln from Irwin Motors!
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October 2023 by Mike M.
I just bought a 2016 Ford Edge, fair price all went well until recently. I had an issue with the moonroof after owning the vehicle for a month, they fixed the issue quickly at no cost.Shortly after I left I got a text and video from the service department. They put my vehicle up on a lift to show me that I would need front brakes, tires, and a rear shock. Why they needed to check under the vehicle for a moonroof issue is beyond me. This also angered me as I was told when I bought the vehicle they made over a 100 point inspection and that everything was in good shape. I'm now looking at over $1000 to have these issues fixed. I informed the service department and my salesman and have not heard a word. This is what gives used car salesmen a bad name. I would not but or recommend anyone from dealing with Irwin.
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September 2023 by Denise Yemma
Recently had a recall on my Lincoln, the Irwin Ford/Lincoln service team took care of the recall and an oil change and tire rotation. Service team started the work promptly communicating the whole time and finished the car quickly. I’ve used their services before and I’ll be back! Thank you!
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September 2023 by Barbara Agel
Irwin Lincoln always does an excellent job, friendly service and makes you feel like a valued customer
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August 2023 by Janice P.
*Greetings from Upstate New York*This is a 'must read review'I've been a Secret Shopper for 30 years now. Recently I was looking into a new vehicle for myself. I found one on the website CarFax and filled out my inquiry regarding the Buick Encore GX vehicle since I could not find this vehicle locally. All I can say is be prepared for something special when you deal with Irwin Automotive Group 59 Bisson Rd., Laconia, NH. Everything from start to finish was top notch. Our salesman Adel offered to drive the Buick Encore GX Essence to my residence for a test drive in NY. We agreed to meet part way. Adel drove the furthest to make it easy on us. He made everything seamless from test driving to the paperwork drawn up by Jessica and delivered. I've never had a more enjoyable sales experience and it's through this lens that clearly, this is the place to shop for all your new and used vehicles.
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July 2023 by Lindley Rankine
Excellent service!
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June 2023 by Michael T.
I brought my 2016 Lincoln MKX in because a light was on. For three months they couldn't tell me what was wrong with my car, yes three months and I went through two service writers and a service manager. They told me they moved another Tech on my car then Lincoln was sending a tech then I need a transmission then I can't get the transmission for another 3 - 6 months. So month 4 I take it to Aamco and they fix it in a week and tell me that it looked like kids worked on my car. Now the second service manager has quit so they obviously treat employees as bad as they treat customers. They want nothing but your money here stay away far away from these incompetent crooks.
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May 2023 by Sabrina T.
All I have to say is if you come to this dealership you will get scammed! Especially when trading in your car!!
