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July 2024 by Jeff van't Slot
Not their finest moment.
My son and I were passing through the area, and he got a flat tire. We needed emergency assistance.
HK Powersports was only too concerned about how "old" the bike was. "We have age restrictions, you know."
Just what the guy on the side of hwy 91 with a disabled bike wants to hear.
Oh and yes normally the fee to replace a tire is $120 but because you have an older bike we will probably have to charge you around $180.
Not having seen the bike at all.
I hope some day when they're stuck at the side of the road, someone will show them the kindness they showed me.
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July 2024 by Robert Defosses
Excellent is all I have to say. Definitely going to do business here again!
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July 2024 by David Meyer
Staff is awesome!! Prices are competitive.
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May 2024 by Ben
Brought my bike in for a no start. Paid for a value adjustment. They never even took the head off. Verify all work they claimed they did before you leave.
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May 2024 by Jeff Angus
Great staff made for an easy purchase ? highly recommended
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March 2024 by Jeff Levitan
JUST THE BEST. !!!!!
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March 2024 by Gregory MacRae
Got parts
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January 2024 by Hebo
Really knowledgeable counter personnel very quick and pleasant....lots of great name brands and plenty to choose from...
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December 2023 by Zach Tucker
This place does bad business practices , I would not recommend this dealer. would suggest venture power sports in Barrington NH
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December 2023 by John Morel
Couldn’t be happier with my experience at HK Laconia. Matt Kelley made purchasing my new 24 lynx snowmobile a painless and swift experience. This was my first time at this dealership so me being me, I was very pessimistic going into things. But Matt and the team quickly eased any concerns. The communication is absolutely unmatched and every request was handled immediately. I’d give 10 stars if I could. Even Keith at the parts counter made registration a breeze. Very greatful overall. Would definitely recommend this dealer to anyone in the market or in need of parts.
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December 2023 by Mike Standen
Very poor sales, and disgusting business practice they're running here. Accepting an offer and backing out in less than 24hrs, then you don't even reach out to let the buyer know! They just wait for you to show up hoping you'd just pay the asking price.
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December 2023 by VINYLPAC LLC
Very happy with my purchase at HK Laconia. The team is great and so are the prices. Thank you Matt and Drew for helping us secure the exact bike we were looking for!
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October 2023 by Brandon L
Just bought a new snowmobile and delt with Matt I call about a snowmobile I found on there website and they put it together so I could look at it and they were great to deal with would highly recommend them
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October 2023 by Brenda Wyatt
I had a awful experience here, in my opinion slot of shady people here
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October 2023 by Jason Smith
Worst dealership in New Hampshire, topped with the worst sales group. Traded in my Jetski. They promised me a new one by the time season started. Of course they sold mine and never had one to replace it. Then I finally do get one that they had left on reserve and now it has all sorts of issues, including the battery not turning over ever. Avoid avoid avoid.
