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November 2023 by Keith Remillard
The new manager. His name is Steve. He was extraordinarily nice. Really tried to help and even looked something above and beyond. Very impressed with the customer service.
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August 2023 by Jeff Douthart
A little disappointed. I drove all the way over there to get my RV filled with propane and out of the free employees that I saw none of them were qualified to fill RV. They also didn't have any RV fittings for propane.
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June 2023 by Cheryl Wright
Best hardware store around. Stop going to the big box stores... go to Ace for the most knowledgeable sales staff. They are at the door ready to greet... tell them what you want and they will bring you right to the stop you need to be. Travis is always so helpful.
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June 2023 by Ron G
Craftsman certified retailerReplace your broken ratchets here.
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April 2023 by vanessa elliott
Very helpful lady staff member helped me to get the items I needed.
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April 2023 by Philip Woodbury
Very good customer service! The manager Travis is very helpful and works just as hard as the rest of his crew
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April 2023 by David O
Closer than big box store. Very helpful employees. Had what I needed.
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March 2023 by David S. R. Clark
This Ace Hardware, like most, is clean, orderly, and well-stocked.The staff is always willing to help.Best Regards,David S. R. Clark
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February 2023 by Shane Davis
Decent little hardware store that is fairly easy to access. The staff always seem friendly and helpful. They usually have exactly what I am looking for or can point me to where I can find it in town.
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February 2023 by CHDeA3
Great prices and very helpful staff!
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February 2023 by Sue Levesque-filgate
Always helpful in finding the right tool or product for the job. Friendly, clean and always available .
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January 2023 by Robert Tausevich
Great price on propane refills!
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October 2022 by Jane Cochran
Great customer service...and they have cowtails!!
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August 2022 by Josh Youssef
Formerly trustworthy, a great store, with a great selection of the most uncommon and difficult to find hardware trinkets. Competitively priced, no reason to go to The Big Box store unless you really need to.
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June 2022 by Kathleen Ryan
I needed concentrated coyote urine, which works great to deter skunks from feeling at home under a porch, because they perceive the scent of a predator. So I went Ace Hardware Union Ave in Laconia. The men at the counter laughed as if I were joking. A female employee apologized for them and said the store must have some since it works so well to deter unwanted wildlife. But we couldn't find any on the shelf. She asked the man in charge if there was any in stock. He also laughed as if we were joking, in a really condescending way, and said "What do you want me to do, lady? Milk a coyote?"On the other hand, Jeff at Gilford True Value Hardware took me right to the product on the shelf and explained that I should put some holes in small plastic containers and then fill the containers with cotton balls soaked in the scent. This would help the scent last longer. He was as helpful as they always are at Gilford Hardware. Personal attention, patience, and education.And that is the difference in knowledge, experience, and customer service between Gilford True Value Hardware and Healh's Ace Hardware.
