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August 2023 by Jose R.
Seamless experience. We stopped by one Sunday afternoon to explore a new couch and were met by a very knowledgeable team as well as a pressure-free shopping experience. We ended up buying a very comfortable piece that was delivered promptly. The service, pricing, and prompt service is hard to beat. Thank you Harris Family Furniture!
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March 2023 by Mary L.
This was the 3rd Harris location I have gone to and so far not the best one but not bad either. Beautiful furniture and decent artwork too. The sales staff is a bit rough(the only problem we had) but after seeing Chichester and North Conway (the biggest and the smallest of the stores in size) we decided to check out this one. One sales woman was dressed nicely, but kind of rude. The other lady there looked like she belonged in a bar room and not at work. I wanted to order something but their demeanor through me off. I will gladly go back to North Conway and see the girl there instead.
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August 2022 by Ashlley Ashland
We bought a queen size mattress from here, it’s been about 3 years in now since we’ve owned it, the mattress is very comfortable, it doesn’t show any sign of wear or spots where you see people primarily lay or sit. Which is important! Additionally, the woman who walked us through the store there showed us the mattresses with the comfort we were looking for, laid on them for a few moments; and moved along when it wasn’t the comfort we wanted and she didn’t bring us to the most expensive bed to make a sale and say ‘that’s all we have for that’- so that was really nice too. We paid right around $600 and picked the smaller or larger size box spring to go with it, and that was in the total cost so overall we had a good experience here so I highly, highly recommended going in and seeing what they have to offer you, it’s worth the time it takes.
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May 2022 by Norman Provencher
I've been a loyal Harris Furniture customer since 1995. I used to shop at the Chichester, NH store but for the past ten years the folks at the Laconia store make you feel like family.I've referred several of my friends to shop at Harris and all have had a positive experience.I recently purchased a King Coil mattress and it was delivered when promised and the delivery crew was exceptional!If your looking for great quality furniture with a very helpful staff, shop at Harris Furniture in Laconia.
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March 2022 by Paige Thompson
Large showroom, excellent knowledgeable staff. I was very happy with the large selection of name brand furniture options. They have Lazy boy,Stressless, Flex steel and so many more. Lots of leather and fabric selections.
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February 2022 by Bonnie McCloud
We purchased two Stressless Chairs in late 2021. Stressless quality is excellent. We recommend Harris Family Furniture to anyone looking for friendly helpful service. Kate is the best, she was so helpful thoughout the selection, purchase and delivery of our chairs. An absolutely amazing experience.
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June 2021 by Brian Allen
We agree with the customers who say great quality furniture. My wife and I are long time (20 + yr.) Repeat customers. Livingroom, family room and bedrooms all have furniture from Harris. Just ordered a pair of recliners. If you want furniture that will last as long as you will, really look at the brands these folks carry. And they're wonderful to do business with.
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December 2020 by M D.
NEVER AGAIN. I ordered a Lay-Z-Boy reclining sofa from Harris Family Furniture in June 2020. Knowing that things were delayed due to COVID, they gave me an estimate of 8-12 weeks. Not great, but given the circumstances, understandable. After 12 weeks, I heard NOTHING. So I called. I was told that the couch was being readied for shipment and would take another week to 10 days to ship. They were wrong. It took almost another 4 weeks to reach me. I spoke with their logistics people, who couldn't give me a date. I reached someone who had the sense to be proactive and she called me a couple of times with "don't know" updates. FINALLY, the couch was in their logistics center and the delivered the next day. The delivery guys...they didn't know how the couch went together. We had to show them (it was almost identical to our previous couch, which had broken). I called the store and asked to speak to the manager, who was conveniently 'busy' and never received a call back. All I got was a receipt in the mail. NEVER AGAIN. The service stunk, they didn't care one iota about customer service. Yes, things were out of their control. But they didn't care. They provided little to know customer service. So much for a 'family'-run store. Go elsewhere. Don't waste your time here. I will never buy from these people again.
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March 2020 by Eric Haley
Great prices and quick delivery
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March 2020 by John C.
I like to buy local so I gave them a shot and ordered a couple of chairs. It took 3 months to get them and I got pretty poor customer service each time I called to inquire about the status and the delivery. I would not buy from Harris again.
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January 2020 by Red One63
Furniture shopping what can you say. Staff where helpful without being overly helpful.
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August 2019 by James Cunningham
Great friendly and knowledgeable staff that care to find you comfort and value
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July 2019 by Kevin Winn
Walked in on a Saturday afternoon. The place is much bigger than it looks from the outside, with a few floors displaying all the goods.
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July 2019 by Marc B.
Don't waste your time here like I did. Furniture is old and outdated. Ridiculously priced, and the workers are rude and miserable. Strange place with lots of random pieces of furniture, mismatched pieces, and again, terrible customer service skills. Ippolito's Furniture was a much better choice. They have more of a selection, at a reasonable price. The people are very nice and helpful there.
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June 2019 by Linda Malcouronne
Wonderful salesperson (Will) was helpful and knowledgeable without being intrusive. So happy to have Harris Furniture in North Conway!