8AM - 7PM
410 Winchester St Behind, Keene“I made an online appointment to have a few things looked at that we thought were under warranty. The service department was quick and efficient, and the woman at the counter was very helpful in her recommendations as the work ended up being under warranty. I had to wait on the part to be ordered and received a call to schedule a time to come back in. They quoted me a few hours, but I only had to be there one hour. So I am happy with the service and speed.”
“Gold Standard Customer Service from George who appears to know Subaru’s inside and out, as well as, the actual service team and the excellent repair work our Ascent received. The car drove perfectly, so smoothly, after we received it back! We received excellent, timely counsel for this service call from George which included rear brake replacement work, front brakes cleaned, a tire alignment, an oil change, our Ascent washed, AND most importantly to us, A LOANER CAR for the day! (We LOVE our Ascent but it is always fun to drive a brand new Subaru around for the day!)
We were away from the area for a couple of years, and we are glad to be back with Subaru of Keene for their excellent customer service protocols, and work done perfectly! This is a well managed team that really cares about their customers. A new, fun thing is a large, picturesque puzzle to work on in waiting room if you are waiting for a shorter service to be done! Thank you, Everyone!”
“I could not be happier with my purchase, excellent customer service.
Edit: Returned to purchase another vehicle (Jeep) years later, still the same amazing staff, worth the multi-hour drive for me to get here. I will always buy my vehicles from here. Stephen is top notch!”