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February 2024 by Ted McGreer
When you're able to do business with a local company, and local people, who live, work and play in the same town as you and your family, it's always a win. We were so thrilled to work with Stephanie Jacques Kleine who set up our team with a group health insurance plan custom tailored to our needs. Her attention to detail, and her communication skills are top notch. Thank you Stephanie and Kapiloff!
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October 2023 by Gregg Kleiner
I can't say good enough things about Kapiloff Insurance Agency. I reached out to Alex because I was just simply paying way too much with my previous Insurance Carriers. He and Samantha Curran took the time to determine my needs and match me with an insurance company that not only gave me a much better rate but was a local insurance company. To me, staying local is a big deal to me so I am thrilled to be with a local agency and insurance company. Communication is a big thing with me and Alex and Sam were with me each step of the way which I appreciated!
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September 2023 by Dan Field
I can't recommend this company for life insurance. It was a long ridiculous process and the company they use for life insurance is Banner which is just horrible to deal with.I spent close 40 mins with Banner rep answering questions and scheduling a medical exam at my house. I lost part of a day's work I can't get back as the nurse came out and did exam. I got the results back about 3 days later and everything checked out perfect via the email results. However Banner claimed the exam did not take place and would not proceed with the process even though I had a copy of the results. Just to clarify the agent Steve was excellent but Banner life insurance is horrible.
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February 2023 by Seth Clarke
Happy with Kapiloff - friendly service, family owned, local! What's not to love?
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February 2023 by Benjamin Swain
Alex has been very helpful dealing with insurance billing. It's great to have a human being between me and Anthem when I have a question. He's super fast to respond :-)
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February 2023 by Elizabeth
Taylor was a pleasure to deal with very helpful and friendly!
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February 2023 by Timothy Pipp
Working with the Kapiloff team is so easy and they always have our best interests in mind. We use them for my business insurance as well as all of our personal needs. Thank you for being the BEST at what you do!
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February 2021 by Lisa Cutter
Have been a customer of Kapiloff and Keating Insurance Agencies for over 30 years. Their customer service is second to none and the reason I stay with an agency instead of going direct.
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February 2021 by Shirley Marcello
My husband and I have been a part of the “Kapiloff Family” since 1970. Their dedication to the people they serve guided us in making wise decisions for our future investment. Because of their commitment to the Kapiloff family tradition I highly recommend The Kapiloff Agency for their outstanding personal service, valuable knowledge of the insurance industry, strong family values, their respected leadership in the community and especially their caring way. The Kapiloff will always be there for you.
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February 2021 by Jenn Eccleston
All the agents are a pleasure to deal with ?
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February 2021 by Matt Palmer
I’ve used Kapiloff for nearly three years. They’re always very responsive and very helpful. Sarah is always very quick to respond and always very engaging. Insurance is not always the most personable, but the folks at Kapiloff make it look easy.
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February 2021 by Diane Gould
I have been a Kapiloff customer for years. Kaylie, my representative, has always notified me when my insurance was about to expire. I really value this personal attention because I have so many other dates to keep track of! Thank you, Kaylie!
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February 2021 by Woods
These are the reasons my family continues to use your agency. Professional advice is most important. Access to multiple insurance companies. Friendly service. Local presence in our area
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February 2021 by Gregory Phelan
good pricing and good customer attention. Always showing personal attention to get me the right product I need.
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February 2021 by Mark Robinson
I have been with the Kapiloff agency since buying my home in 2009 .I always just renewed my homeowners insurance and never really thought about it until it went up quite a bit over a couple of years . I received a survey from the agency and wrote my concerns down as I had not heard from an agent in a while . Alex took the time to personally write back . He showed honest and genuine caring for my needs and set me up with Jon North who did an excellent job finding the policy that met my needs .I feel like both Alex and Jon made a serious effort to communicate and understand my needs . All of this happened during the height of the Covid-19 pandemic. It meant alot to me . I don't think you can go wrong with this agency .thank youMark Robinson
