Fairfield's Auto Group is a dealership known for its exceptional customer service and a positive buying experience. Many customers express satisfaction with the repair work done on their vehicles, although some note minor issues that required follow-up visits. The sales team, particularly Rob Winslow, receives high praise for their helpfulness, flexibility, and zero-pressure approach. Customers appreciate Rob's willingness to go the extra mile, ensuring they find the right vehicle to meet their needs and budget. Nathan and Kevin also contribute to the positive experience, working hard to assist customers with limited budgets and many questions. Jeanie Devoe is recognized for her respectful and unbiased guidance, helping customers explore options they may not have considered. Overall, visitors to Fairfield's report feeling well-treated and valued, making it a trustworthy choice for both purchasing and leasing vehicles. Many are eager to return for future needs, highlighting the dealership's commitment to customer satisfaction.
Satisfied with repair work that they did. Exploratory work let me know what to expect, cost wise, for next time. However, I don't think they put everything back together quite correctly, so I'll have to return ( a 45 min drive for me). Had they not had this problem, I would've given them 5 stars
August 2025
Great place to purchase a vehicle. I purchased a truck. Very friendly staff. Great prices.
May 2025
Courtney was very kind and knowledgeable when it came to selling cars 🚗. She made the process easy. Thank you.