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August 2023 by High H.
Sue and Bill are the best landlords! I am so happy to have them in my corner. The staff at CRM are fantastic as well. Especially Shawn and Tommy. They painted my place in less than two days and were extremely porfessional, neat and efficient. It made my move in so much easier and the living space beautiful. I cannot say enough nice things about this company!
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March 2023 by Desiree Boucher
maintenance is awful.. Very uneducated as a handyman cannot run a plow to save his life, rude petty, and extremely lazy snow removal is included in the rent but good luck getting it properly done or even in a timely manner and then have the plow guy a.k.a. their maintenance man complain about the parking lot that is not your issue.. pay alot of rent for not alot of quality
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March 2023 by Michael K
I rented for two years under lease and then requested month to month because I couldn't stay another whole year, no problem. They were quick to address the few maintenance issues that arose. I left my apartment clean and received a full refund of my deposit along with a letter of thanks. I would rent with them again.
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March 2021 by Patricia Obrien
Every time I needed something it took forever for get help. They tried charging me rent when I moved out and I moved out on the 28th. They kept my deposit for "cleaning " fees and actually tried billing me! Do NOT rent from these people, they are slum lords. The amount of money I paid for a 2 bedroom apartment was NOT worth it.
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March 2021 by Caleb Romasco
Horrible company they lie and scam as much as possible, they make promises and than break them if you ever decide to rent from them make sure you record or get everything in writing because they lie and refuse to admit anything.
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March 2021 by Olivia Romasco
Make sure you get EVERYTHING in writing if you go through these guys. All they care about is money. Their employee Alayna lies to your face to get you in a lease and then turns around and says something else to her boss. Don’t even get me started about the terrible snow removal during the winter, more than once did I almost fall carrying our child. Avoid at all costs.
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March 2021 by Carly Mazerolle
I've been renting from colonial rental management for two years . Maintenance is always VERY quick whenever a problem arises. Sue is a sweet woman, and I enjoy having conversations with her. Alaina is wonderful as well! Very professional company, and reasonably priced apartments. I'm grateful to have a good landlord in a town where such an experience could be hard to come by. I will recommend this company to anyone looking to rent.
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May 2020 by Tori L.
I have been a tenant of Bill and Sue for over three years and I have only ever had a positive experience. I lived on one of the oldest but nicest apartments they have and it was a dream! All utilities with the exception of electricity included, close to downtown with an unheard of large private outdoor space with a view of downtown Keene. Anytime I ever had a problem, I knew I could rely on them to handle any maintenance problems. If you are a good tenant, they will be good to you!
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March 2019 by Toni Miller
Ive rented from Colonial Rental and cant say enough good about the owners, Bill and Sue who have been nothing but professional, kind and always available when you have a question. If your a disgruntal tenent, its probally your fault. They do expect tentants to follow there rules and there lease. If you screw up, its your problem. The rates are probally the most reasonable in Keene, and they are constantly fixed apartments up. The grounds are kept nice and in the winter maintence is out at all hours plowing and doing walk ways, sanding for tenants safety. The negativity is sort of expected. Some people just dont like anything. Colonial Rental, Id recommend to my parents and friends in a heartbeat. In an emergency, someone is always there. Tour some of the apartments and see for yourself.
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March 2018 by Maria Ganio
We love our apartment! They are always around to help when we have a problem!
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March 2018 by Alexis S.
They start construction wayyy too early and it's extremely inconvenient. There are always gross bugs in the apartment and the walls are way too thin- you can hear everything next door. They do an absolutely terrible job at snow removal too. I'm moving out as soon as I get the chance. Ridiculous.
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March 2018 by Erin M. Kennelly
Extremely helpful, friendly and reasonable rates! Knowledgeable of area and all that is happening in Keene!
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August 2017 by R. M.
Sue and Bill are dishonest and unprofessional SLUMLORD SCUMBAGS. - Mice - Boxelder bug infestation - Only one smoke detector that was disconnected - No smoke detector in the bedroom (which is required by law) - No carbon monoxide detector (also required by law) - No warning or signage about the huge, dangerous heaps of falling snow that slide off the slate roof onto your parking spot (our car hood was dented and ruined) And somehow, it's our fault that they rented their apartment to us in that condition. Sue and Bill apparently think it's their tenants job to chase after them and nag them to bring THEIR rental property up to proper code. Sue and Bill will be nice till you sign the lease. Then they could care less about you. You're not a human to them. You're a dollar sign. Someone to rip off and exploit. They love to tell you how they are on vacation all the time too. Ripping off struggling people and college students with over-priced, out-of-code apartments is hard, hard work. Worst people ever. Barely human. Just look up their reviews on apartmentratings.com and see the horror stories for yourself. Worst landlords ever. The lowest of low. Below scum. BEWARE! You will regret it.
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March 2017 by ReaperSmurf
been in one of their apartments for just over two months and not had any problems bar minor repair here and there had to call them tonight to inform them of a wasp nest in our sons bedroom someone was here to sort it within 20 mins of the phone call couldnt be happier with the service and kindness they have shown my family
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March 2017 by flyfall8
Our roof has been leaking ever since we moved in. LOOK IN YOUR LEASE! We somehow missed it, but in the lease it says that if their crappy houses ruining any of your belongings that it is your fault, not theirs. Overall, I wish me and my roommates found somewhere else to live. I also hope we get our full deposit back, but everything I have heard up to now says otherwise. Anything that Sue says to you GET IT IN WRITING, she will say anything, but its her husband that has final say.