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March 2024 by Vin M
The staff is always super friendly sometimes long lines but that’s just a bank for you in a small town. I’ve dealt with Tucker on a few withdrawals and he’s always awesome with helping me out and getting me whatever I need. I think a second location in the Keene area would definitely be helpful
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February 2024 by Nilam Patel
When you go to American bank my helpers do a very good job Tucker olmstead ?
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September 2023 by lijun lin
I’m always for Bank of America for services. But the lady help me to apply small business i just feel uncomfortable and unprofessional . And all is do by myself. But other lady is good and nice . After she helping me to do rest
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July 2023 by Mrs. Portage
I like banking with them, they seem to be about there customers for sure
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September 2022 by Kristen Cavaliere
This building is absolutely beautiful, but never once in my life have I gone into this bank and felt like I had a positive interaction with the staff.
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September 2022 by Cody Rouleau
I've never seen or had a bank that is closed a good 30% of the time. Banks been closed for over a week, I had to drive an hour and 40 minutes (the other closest bank of america to me, Concord, NH.) Just to be able to get the services/help I needed. Honestly ridiculous, Switching directly to Savings bank of Walpole.
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March 2022 by Bill Hoffman
If I could leave this with negative stars, I would. WORST national bank chain and it's not even close (and I've had TD Bank, PNC, Chase, Citizens). This beautiful building doesn't deserve the cancerous company occupying it and we should be ashamed that such a historic building is being used to house this undeserving pathetic excuse for a company. Keene, let's do better. Stop using this bank. Drive them out.
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June 2021 by Rolling Art Motorsports
Bank of America is the WORST we have ever dealt with and the Keene NH branch should be shut down due to incompetence and overall BS. Lies, misinformation and just a waste of time. Nobody ever answers the phone and if you go into the branch you are met with rudeness and lack of care. We are pulling all of our money out, they are not a bank but rather a really bad business that only wants your money. I would rather keep our money in a chimp farm as they would do a better job.
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April 2020 by Casey Rivera - Leger
Absolute WORST.BANK.EVER!!!!My card was hacked many times, and I don't do online shopping ever. And to even try and get ahold of them, is impossible! You'll be on the phone for ever. And the bank in keene, is open like what? Maybe 24 hours A WEEK?!?!When you go in person, there are about 3 tellers, with only one teller helping people. And trying to talk to people in the office. There are 5 office spaces, one for each employee. You have 2 employees helping people and the other 3 walking around with their hands behind their back smiling and talking to people who are waiting. Come on. How lazy can this place be?!This bank in general is honestly the worst bank ever. Go to a credit union, it's much easier and they are a lot nicer and actually help.
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February 2020 by Andrew Barbato
Called this phone number, couldn't even get a person on the line.
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January 2020 by Tim Sirois
Fast friendly service.
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January 2020 by Lol Kage
Went in with a check from bank of America. Was told I needed multiple forms of ID after being told I only needed my license. Did I mention the check was written from bank of America?
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November 2019 by megawolf gal
Absolute WORST.BANK.EVER!!!!
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January 2019 by Leni Wiltsie
This review has nothing to do with this branch necessarily, which has great customer service, but rather the company as a whole. Bank of America is awful.
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January 2018 by Terrie Newell
This bank has the worst customer service. You can stand in line forever, while only one poor teller is taking care of customers. Lots of employees standing and smiling but not helping anyone.
