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December 2023 by Michael Sargent
Really great staff.
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October 2023 by Ed K.
The worst HD I have ever been into. the young 22 year old burnouts! no knowledge of anything, cant even point to the direction of a screwdriver! The assist manager could not deescalate a simple issue between a customer and another worker. like they just laughed. This store is run by degenerate punks!
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June 2023 by Westley Dunham
Quick and easy
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October 2022 by Amanda LaBranche Dolan
My husband and I purchased a carpet from the Hooksett Home Depot recently for our primary bedroom. They do not do the installation, they contract it out. The carpet itself is beautiful, the installation however caused significant damage to our home in the amount of $1,800. This is more than the cost of the carpet. When we notified the home depot, they actually suggested that we may have caused the damage ourselves. As insulting as that was, we thankfully have had a contractor and a number of people doing work in our home over the past few months who can attest that the damages were in fact not present before the installation. Of course this is frustrating but what is more frustrating is that The Home Depot has refused to even come and look at the damages which is so disheartening. This is a lesson learned. We were trying to save money be economical and now it is costing us big time! The installers also tracked mud through our home and left their fast food soda drinks on our just refinished hardwood floors. We are done doing business with this company. We are very disappointed and are not out of a lot of money.
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September 2022 by Kitti K.
I give 1 star because i haveto give at least one on the app. They deserve nothing!! Im a landlord who has dealt with other deliveries and it's ALWAYS a problem. If you don't live in a ranch home trust me they'll be an issue why they cann't do it. If the appliance isn't damaged they'll find another issue. Worst delivery service ever!!!!! DON'T WASTE YOUR TIME OR MONEY HERE!!! This landlord is done!!!
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August 2022 by Stephen Parkman
Train your employees better. Brought in the old toilet flapper, asked 2 different employees if what I chose off the shelf would replace what I had. BOTH replied with "Yea I think so, you can always return it if it doesn't fit". What a joke. First, you should know this if you work here. 2nd, if you don't know GET SOMEONE ELSE WHO CAN HELP ME!
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April 2022 by Ashley W.
Been going through nothing short of a nightmare with a new washer and dryer purchase, no fault of Home Depot directly. I'm telling you if this store didn't have such an AMAZING OUTSTANDING manager I really would have been unable to deal with this. If you ever shop there and need a legitimately caring person to help you out, ask for Paul the store manager. (A couple of times I've had to speak with I think the regional or district manager Diane and she's a hoot, very helpful as well.) Not enough stars for the genuine care I have received with this fiasco. Thank you Paul
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February 2022 by John O.
Most the employees there are complete and utterly useless! I get frustrated literally every time I go there
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December 2021 by Jacob B.
Ok so depending on who you work with can change your opinion At this location but there leadership is well trained and willing to work and help you. A gentlemen named Raheem I believe is a manger and was super nice when dealing with my situation. Now don't forget if you haven't worked in retail just know mistakes happen and sometimes you gotta be patients again that's to the management who was super helpful
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October 2021 by Marjorie Gerbracht
Great indoor and outdoor gardening choices
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September 2021 by Heather Gregoire
shout out to Chris in the paint department! he was knowledgeable and kind! He also helped include our daughter in picking and mixing her paint
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June 2021 by Bo F.
...mixed bag, about 60% of the time now I'm disappointed I have taken exceptional care in ensuring I don't hold this business to a standard that is unreasonable during and post covid.. That being said I checked inventory prior to making the trip looking for a Dyson V8 animal vacuum 399 list price. Tried to talk my wife out of this vacuum because it's so expensive and I've haven't heard enough good things to warrant the added cost she won the argument and sent me the Home Depot to get it.. However when I arrive at Home Depot not only do they not have any of them but the gentleman at the customer service desk said he spent 30 minutes yesterday looking for them for another customer to no avail.. This adds to my frustration because my argument could have been won yesterday if the inventory was corrected to show these were out of stock now I go home empty-handed and my wife is going to think I lied to her... ( try convincing somebody that a multimillion-dollar business doesn't know how to count their inventory and updated on the website) She would believe me had the inventory said they had one or two in stock but no their online inventory still at the time of this post says they have sex the only way to convince her I'm not lying is to waste a second trip to Home Depot Andre play this entire experience over video chat or in-person with her as a witness... Home Depot I offer to you this is no minor fail, this is loss of Consortium and a Litany of other relationship and Trust issues..
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September 2020 by Corey B.
Wow crazy poor service. Needed to pick up a spacer and screw for my truck. Had the picture and the complete size and product numbers.
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September 2020 by Michael Lister
Fantastic Appliances! at affordable prices too
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July 2020 by Christine W.
This is for Kurt at self checkout at Hooksett Home Depot. Kurt The Hippie! Best guy ever!!!! He is always there doing the best job, always in a great mood he knows how to do his job well, is very skilled and great with everyone! I love the way he handles his customers. He knows it all as he is very intelligent, kind, patient, and does his job above and beyond! He has helped us numerous times, he is not only beyond great at his job but he is so wise and goes out of his way to help. Not to mention a great sense of humor! My family always leaves with a smile and we always look forward to seeing him. I seriously have never met a better employee in my life! He is thee best!!!
