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January 2024 by Sue Cloutier
Ian was wonderful allowing me to try out the mattresses I was interested in several times. The whole process was great from the second I stepped in until I was out the door. His job was done and I am happy.
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January 2024 by bob cavanaugh
Ian was very good. Knew the product and helped us narrow down which mattress worked best for us. No pressure. Will recommend to friends and family.
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December 2023 by kenlarissa booher
Ian was really customer oriented, and he gave us a pretty good deal. It's been a pleasure to meet him. Now I know where to go for my next mattress!
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November 2023 by Alicia Levesque
Nick took the time to help me find the right bed. He took the time to ask me questions to find the perfect fit and explained to me why certain choices would / wouldn't help and why. Definitely recommend this store for sure. This store really values their customers and isn't your typical "sales pusher."
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November 2023 by bostonakcent4
This mattress firm has been nothing but superb. Between being very knowledgeable and helping with an issue that had nothing to do with them, both Ian and Nick were the best. Ian helped us decided upon which bed frame and mattress we wanted and after our first frame came with some sharp metal and second frame came with faulty defects, they upgraded else with no hassle at all. Knowing this was a 10yr plus investment we are happy to say we have the perfect mattress and frame for many years to come!
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November 2023 by Erin Currier
Very easy and timely sales process, friendly extremely helpful staff. Zero complaints. Showroom very clean and organized also, items clearly labeled which was appreciated as a shopper. Would highly recommend.
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October 2023 by Glenn Eaccarino
We just had an Excellent experience at the Hooksett Mattress Firm!!! My wife and I walked in to look around, and were greeted by Ian. He was very polite, and attentive. He asked us a few general questions and lead us to what my wife was looking for. We made our purchase, and we were explained everything we needed to know about delivery, and set up. We are very satisfied with our experience! I will recommend Mattress to to all my family, and friends.
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October 2023 by DebraAnne Szarek
Ian was great! He made suggestions based on what my needs are. No pressure and I was able to take my time choosing a mattress and base.Several members of my family have purchased mattress' here over the years, including me, 20 yrs ago. Highly recommend Mattress Firm Hooksett.
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October 2023 by English Christian
I had an amazing experience with Mattress Firm. A big shoutout to Ian with the Hooksett store for going above and beyond to help me with a replacement mattress and he even upgraded our mattress protector. Excellent service!
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September 2023 by Roland Roberge
Nick wad extremely professional and courteous the 1-1/2 hours he spent with me prior to the sale. Very knowledgeable on all aspects of what I was interested in!!
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September 2023 by Laura M
Great experience. Very helpful and patient. I learned a lot. This is my 2nd visit to this location: Ian is the best! He is always so cheerful, funny and most importantly helpful. Goes above and beyond!!
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September 2023 by Brian J
Ian was fantastic - great patience and very knowledgeable!
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September 2023 by Lisa Gagnon
Ian did a great job helping us get a very comfortable mattress at a great price. He also spent the time explaining everything to us.We highly recommend this place. Thank you Ian!
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September 2023 by Berton Bernier
I had a good experience. Nicholas was very helpful, didn’t pressure me to buy a more expensive one. He took his time, and even showed me one that was less expensive than the one I came to check out.
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August 2023 by Steven Anfuso
Nick did a great job. Told me all the benefits for each mattress and even found one I could pick up on Sunday Thank you! Slept well last night?
