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“I purchased a car for my son here 4 years ago and now I service 5 of my familys vehicles here. All high mileage (180-274,000 miles) and they keep them running like new. Service writers are friendly, patient and informed. Alex and his team are top notch. No pressure and they make you feel like family.”
“I only have had great experiences at the Concord location. Bruna and Taylor provide top notch customer service and vehicles. Will not hesitate to rent my cars here.”
“Great service! Easy to see from the road, decent parking, including a small covered area, and a good selection of cars to choose from. Had our choice ready to go with a smile and quick review of features. Decent car too!”
“Rented a slingshot to see the foliage in New Hampshire. Reserved an automatic. A few weeks prior to picking it up, I got a phone call. They told me the automatic was already reserved and asked if I wanted the 5 speed instead. No problem, I've been driving a manual transmission since I was 12. The wife and I had a blast the whole day. Checked in online and was out of the parking lot in 10 minutes. Return was even easier. In and out in 5 minutes. We'll be back mid summer to visit family again and we'll probably rent a Harley this time. Prices are great considering it's a 24 hour rental with free miles. Had a great time guys. Thank you.”
“Mike at the airport helped my husband and I, in our time of need, when no one else could or would! Not only did he stay late on a Friday to get us in a vehicle after our truck was hit while parked on the jobsite, but he went above and beyond to get my husband into a full size truck so he could do his job in construction! There aren't enough kind and generous words to express how thankful we are to Hertz and more importantly, Mike! He does a great job in every way...including cleaning the vehicles. Thank you Mike, and Hertz!”
“There were some features to the vehicle that I had that I couldn't figure out (my fault, not Enterprise's). They were nice enough to show me. Also, the battery in my key fob was registering low and it was difficult to open, so they took care of that for me as well. Great service...I'd go with them again and would recommend!”
“I rented a Large SUV from this location in August 2023 and Sue went up above and beyond to make sure everything was to our satisfaction. The check in and returned of the vehicle was painless and easy. Thank you Sue and Staff for the exceptional customer service. I would highly recommend this location.”
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“I tried for a mazariti, we all had a good laugh ? honestly there service was great ! The personalities of the staff was exceptionally great ! They bend over backwards to accommodate you. Would highly recommend this place for a rental.”