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September 2024 by Maureen Higgins
Great service! Jarrod is right on top of things. I notice some scratches on the car that was no fault of mine and because I’m leasing I called Jarrod and told him and he is having taken care of with no worries for me. That’s customer service x10!
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August 2024 by Anthony Governanti
Ted, Justin and Jared are the best to work with, and delivered to us a spectacular car that we will love far into the future. They were very conscientious of our specific needs, and worked tirelessly to go above and beyond to not only find the perfect car for us, but made the process and financing and purchasing very straightforward and easy to manage. The 2023 Chrysler 300S we just purchased is our 5th car we've bought from Ted and the team!
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August 2024 by Peter Gomez
Friendly and the work is done professionally
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August 2024 by Rachael Nystrom
I bought a used car from this dealership last year. My family has bought 3 cars from them (between this dealership and the Ford dealership) and I trusted my experience. I will say this has been the worst car I owned and the information I learned later on about this vehicle that was not disclosed in the sale was unacceptable. After a month of owning this car I noticed issues with the air conditioner. They tried to fix it and were able to fix it by the end of the summer (so I thought but I didn't need it for much longer given the weather). I also noticed a noise coming from the driver's side wheel and brought it to their attention (which they also supposedly fixed by moving a heat shield). The noise came back and honestly I didn't think to much of it since they said it was most likely that heat shield scraping a bit. The following summer, the A/C still wasn't working. They looked at the car again and said they weren't sure what the issue was and I should bring it to a Subaru dealership. This is where I found out a lot more information on this car that would have stopped be from purchasing it in the first place. I was provided the car fax from the Subaru dealership. When I initially purchased the car I asked about accidents and previous owners. I was told the only previous owner serviced it there and it was not in any accidents. The car fax says a differently. Apparently this vehicle had 4 previous owners and had been in 2 accidents. They also noted several wheel bearings needed to be replaced (and highlighted the one on the driver's side where I heard the noise), the brake lines were rusted, and the compressor for the a/c needed to be replaced. When I contacted the Jeep dealership again about all these issues they were polite enough, but basically said "they are machines and machines go over time. We're not sure why that information didn't show up in our car report. We don't deal with Subarus." I only had this car for a year, was misinformed on the sale, and now has some major repairs on my hands. I will NEVER purchase a vehicle from them again and will advise others to do the same. Completely unacceptable!
Edit: Ted the manger is the one I spoke with that gave me these responses and was part of the sale of this vehicle.
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August 2024 by Carol Mitchell-boudreau
Friendly prompt service.
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August 2024 by Daniel Rutherford
Outstanding! Always outstanding.
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August 2024 by matthew werther
Getting maintenance at Hillsboro Jeep was a nightmare. Took 2 days off work for maintenance, after 25 hours of having the car they tell me they don't actually have all the parts they needed. Reschedule, 1 day job took 2 weeks. New inspection sticker wasn't placed, car not properly put back together. And they actually created new problems that are not fixed
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August 2024 by James Benson
Quick service done well
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August 2024 by Tenekia Parker
Thank You for Your Exceptional Service Danny!
We wanted to take a moment to express our sincerest appreciation for the outstanding service provided during our recent visit to Hillboro CDJR, LLC - Dodge Jeep Ram dealership. Your professionalism, knowledge, and attentiveness made the entire process smooth and enjoyable.
Your dedication to ensuring us with updates regarding the vehicle did not go unnoticed, and we are genuinely grateful for your assistance. It’s clear that you take great pride in your work, and it truly made a difference in our experience.
Thank you once again for your exceptional service. We will certainly be recommending Hillboro CDJR, LLC - Dodge Jeep Ram to friends and family, and we’ll be sure to mention the great experience we had with you and your team members.
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July 2024 by Gap Suthasinee Bardis
Just go there, seriously. The hidden gem of Jeep enthusiasts people. The before, and after service are phenomenal. I bought numerous Jeep from them and have never been disappointed. Honest, upfront, and clear information before you sign the closing. Process of buying/trading are very easy. The trade in value is really good as well.
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July 2024 by keith taylor
Great service
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June 2024 by Shawn Bouchard
I think the fact that you need to create issues to repair in order to generate capital is not fair to the customer. I have actually found a situation in the past at this facility where there wasn't a need (at all) to do a job but was being forced on to me in order to charge more. I really don't mind paying (especially local) if the job is warranted but I don't want to pay for more because your facility didn't make a quarter. I keep my truck in pretty good shape and don't understand why every time I go there they're a huge ticket items that need to be repaired.
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June 2024 by Lois Tanguay
Our family has purchased 4 vehicles from Hillsboro Dodge and we've referred several friends and family. They are knowledgeable, honest, and comparatively priced the best. They have bent over backwards every time to get us exactly what we're looking for. They also have an amazing service dept!!! Will always go here!
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June 2024 by Dana Clow
Extremely helpful getting my new phone paired to operate hands-free and bonus...no charge for the assistance! I will continue to have all my service needs for my Jeep Wrangler performed at Hillsboro Dodge Jeep Ram!
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May 2024 by Danna Guille
Stop by to see how this business operated and to no surprise the staff was very friendly and pleasant to speak with. The place looked very well kept and had a warm presence coming in. Highly recommend 10/10.
