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March 2023 by MadNightHawk
Where many other banks have been a complete headache to work with- especially their phone apps- managing finances has been so easy with Bar Harbor! The staff at the Hanover branch go above and beyond, and I can't thank them enough!
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November 2022 by Vladimir
We opened a joined bank account with my wife. Two weeks later we were told that they lost the documents we filed with the clerk when opening an account and supposedly we delivered them to some other branch of the bank. It is easy to see from the video camera I am sure they have that I delivered the documents to them in person. More than a month after we delivered the documents we received only one of the two debit cards and NONE of the PIN codes.
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November 2021 by Gretchen White
I'd give a negative ☆ if I could! There management doesn't support there staff, every time I had an issue and there have been many! The poor tellers are left with no answers! When they forced me to use zelle threw them they have no tech support! I've had over 20 xs were the app didn't work and they have said and I quote "I don't know what to tell u" really! It's ur bank and an app u forced me to go threw! I happily wanted to stay using it threw zelle but they wouldn't let me! I'm 50 and have had plenty of bank accounts and been very happy with most all but this bank is a joke! I've spoke to people who have left there and they left because of how the bank is run. They shut my card off every day for a month straight! It was so frustrating I should have left right then but all my auto pay stuff was set up and I was lazy! Then the manager of the enfield branch screwed up minusing and adding my deposit 7 times! Then cause I was harsh with her I get a letter they r closing my account! What a joke! Do ur job, for God sakes! Lousy bank would never recommend this bank to anyone ever!
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February 2021 by Tee
I could not be happier banking with a Bar Harbor! The team as whole cares about their customers and gives their undivided attention when working with you. I started at the branch working with Sebastian who demonstrated great customer service. Within the last year, working with Jennifer has been continued success! She is genuine, kind, knows the customers by first name and goes out of her way to be extremely attentive and helpful. Whether you are new to the area or simply searching for a new bank, trust Bar Harbor Bank & Trust and know you will be cared for as a person, not just another customer. Customer service & attention to detail makes all the difference to me when doing business with any business/organization, Bar Harbor has won me over! Take a chance, you will be meticulously taken care of.
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October 2017 by Jessica Widdicombe
I really love this branch. I've had an account with Lake Sunapee for about two years now. Sebastian, the manager, is always friendly and helpful and the other tellers are always courteous and efficient.
