Rockingham Boat is highly praised for its excellent customer service and helpful staff. The team, including Willy, Carson, Travis, Cameron, and others, are honest, transparent, and always ready to assist. Customers appreciate their clear communication, especially when dealing with boat winterization, shrink wrapping, or addressing potential issues like bottom wash. The staff's willingness to go above and beyond is frequently mentioned, such as Travis helping a customer unstuck from the boat dock and Cameron efficiently rescheduling services. Buying a boat from Rockingham Boat is described as simple and easy, with boats arriving ready to use and service staff being friendly and accommodating. The overall experience is characterized by professionalism, helpfulness, and a focus on customer satisfaction, making it a trusted choice for sales, service, and parts. Many customers look forward to ongoing relationships with the business, confident in their top-notch staff and quality service.
Both Willy and Carson understand customer service! They are honest, transparent and very helpful. Highly recommend the business as clearly they look for top notch employees who value the customer experience.
November 2023
Travis went FAR ABOVE above and beyond. He called and said he was waiting at the windham town boat dock and I told him my boat was stuck and he came over and assisted me with getting it unstuck so I could get it to the boat ramp. I appreciate everything more than I can put into words. Thank you Travis!!!
October 2023
The guys at Rockinghan Boat are AWESOME. from the sales department to the parts department. They are always friendly and ready to help with any of your boating needs.