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March 2023 by david soucy
Great service!
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March 2023 by Amy W.
Terrible experience!! I was delivered rotten turkey breast. Rancid, gray, slimey turkey. I paid $13 a pound fresh from the deli. When I called to complain, a young, unexperienced girl came to the phone. Telling me.. yeah, no problem. You called the right department. We can help you with that refund. Then she days. Ok, your gift card will be mailed. I said... Excuse me?... No. I dont want a gift card. I want a refund. She couldn't help me any longer so she transfers me to a manager named Zachary. He was NO HELP either. He e plains to me again that unless I want to come all the way back to the store for a refund, he couldn't help me. When I explained my unhappiness, he only said.. Well, call Instacart then. Maybe they will help you better. He was rude and acted very meanly towards me and my concerns. I beleive that Hannaford needs yo train their employees better in customer service. And stop sending gift cards. No one wants those. Refund me when I ask!
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June 2022 by Peter Bracci
I was discharged from a hospital cardiac ward with the explicit instructions to start a heart arrhythmia medication. I called my usual pharmacy to see if they had my prescription. They told me they had but failed to inform me that they did not have the medication. I then called Hannaford Pharmacy in Hampstead and talked to Rachel Porter. She was more than helpful and was determined to fill my prescription. Thanks for the help. I am sure she would be as helpful to everyone.
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April 2022 by John
never answer the phone.. sometimes a constant busy signal..
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October 2021 by LJ Bauer
I am 68 with Medicare and a secondary insurance. I went in for a flu shot. Pharmacist claims I have don't have Medicare and my secondary insurance won't cover the flu shot because I have Medicare. She told me I had to pay the $60. For the shot. I am warning other Seniors Do Not go there for shots. She was rude. Never came out to let me know until 1:30 and I had a scheduled appointment for 1:00 then tried to tell me I had to pay. Needless to say I am filing a complaint with Medicare.
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July 2021 by John Q
never answer the phone.. sometimes a constant busy signal..
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March 2021 by R. Ealized
Competent, concerned and compassionate. On the off chance that you experience any less commitment to quality service, chalk it up to the inevitable, occasional bad day.
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February 2021 by Stacy Gray
I was recently turned away from being able to shop for not wearing a mask. I have not worn a mask into the store since the beginning of last year. The New Hampshire mask mandate states that if you are unable to maintain 6 feet you should wear a mask. I can shop confidently without getting in anybody’s space and check out in the self check out without coming into contact with an employee. It’s been a year with all of this nonsense. It’s time to stop the madness, not get more aggressive. Thanks for taking away the freedom of your long time customers.
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December 2020 by Iam C.
The shopping experience here has been trending downward since they removed the organic food section. Throughout 2020 they have appeared to have ordering or supply chain issues. When other stores were replenished regularly again, this Hannaford always seemed to be out of things we wanted to the point where we took most of our business elsewhere even though this store is much closer. In a pinch for sweet potatoes for the holiday last week, we ran there to stock up. Less than a full week later and they are rotten. Expect that from MB because in many cases they are sacrificing quality produce for lower cost - but not from Hannaford - at least the way it used to be run. Pretty disappointing.
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November 2020 by Mason Bateman Robert
None or their hand sanitizers work in the store! They have employees not covering their nose with a mask ?! Not monitoring social distancing, people going up and down aisles in both directions. Will never go to this supermarket again ????
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May 2020 by Jeff D.
This has to be the worst managed hannaford on the planet. Stopped by for there for 5.99 lobster sale. Guess what, we have none. You might want to stock what you advertise. Overall rude employees, both deli and seafood. Suggestion, shop somewhere else.
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February 2020 by Tom Cooper
Counter service is not staffed. Customers are serviced by pharmacy staff and not their Priority.
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December 2019 by Michael Hickey
Have been going here for many years. Have always had a pleasant experience. Very helpful Techs and Pharmacists.
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December 2019 by Mikel Delaney
Rude. Rude. Rude. No hello, just a demand to come to the counter when it was my turn. I called to refilled my prescription 30 hours ago, and was told it would be ready by noon today. Nope. Still not ready. Every time I come here I have to wait 30 minute plus for my prescription. Then when I asked why prepackaged meds would take that long to prepare, I was invited to fill out an application “if I think being a pharmacy tech was so easy.” Nice. Wish I didn’t have to go to this pharmacy, but their the only ones who carry my meds. What happened to good customer service? A simple “hello”, and “I’m sorry you had to wait” would’ve been sufficient.
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August 2019 by Will V.
*THIS IS A REVIEW OF THE HOT FOODS/SUSHI * Taste: the wings and tenders are just ok for frozen reheated fast service food. Mac and cheese the same. The sushi was pre packed I don't know if they do it on site but that was just ok too Service: N/a self serve Value: not that great food isn't quality it's fast though doesn't taste too exciting either Presentation: it's laid out on hot plates like a mini buffet Overall nice option to have
