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February 2024 by Jan Corliss
We had a wonderful shopping experience. Went in for a refrigerator and left with a stove, too. Melanie was a pleasure to work with.
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February 2024 by Christy M
Visited to look at dining furniture and was impressed by the helpfulness and knowledge of all of the staff we worked with. Would definitely put them top of the list next time we need any furniture.
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December 2023 by Lauren Marie
We bought a Flexsteel set at the end of August and unfortunately there was a manufacturer defect with the fabric which caused it to come apart at the seams. Every single person at Top Furniture was willing to help us figure out a solution to get this sorted out. I communicated with Donna through email and she was so quick to respond and give us the option to pick something else because of this rare case. Melanie helped us pick a new set and fabric and she was so patient and pleasant to work with. These are all of the reasons to shop local!
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November 2023 by Sharon
We recently purchased furniture and a freezer at Tops Furniture. From the beginning the staff was there to assist us with our decisions. When the delivery day came 2 gentlemen brought each piece in, which was not easy due to the small space and narrow doorways. They made it such a wonderful experience. I will definitely shop at Tops again.Thank you to all the employees at Tops Furniture in Gorham NH.
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October 2023 by Mel 51 Heidt
My saleswoman was amazing. I bought my bedroom set
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August 2023 by Ben Lacasse
Excellent as always! I work for a large property management company and sometimes need major appliances on the fly. Rick and his crew of guys always have what I need, when I need it! Salesmen Jeff is always there to make sure we're happy!All the staff are truly great and helpful!Excellent job folks! Thanks!
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August 2023 by Brian Tophyk
I needed an adjustable base for a Queen size bed. I had a family member staying at my house who required this type of bed. I ordered it sight un-seen, over the phone. The salesperson was extremely friendly and helpful. It was ordered on a Wednesday and it was delivered the following Saturday. The two gentleman that delivered the base were so professional and pleasant. Great customer service at Top’s Furniture !! The adjustable base is phenomenal.
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June 2023 by WILFREDO RAMOS
Nice furniture but way out of my budget.
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May 2023 by RONALD YOUNG
Recently started seeking furniture options for my retirement home. Got with Jeff on multiple occasions and we found furniture to fit, along with the quality and options I was searching for. My final visit with Jeff was yesterday when we sat down and wrote up all my final choices. He made my experience at Tops easy and pleasant.
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March 2023 by linda marinaro
We bought a Gold Bond 210PA-7m Buckingham plush mattress and a Gold Bond Boxspring on 1/14/21. For extra support my husband put a 6-2X4 for enough support. The mattress sinks in 2". It is defected and has a 5 year warranty. Top Furniture-Gold Bond refuses to honor the terms of a warranty. I will not buy anything else from this store.
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February 2023 by kathy knight
Very friendly staff Jeff and Shelley. They go out of their way to help.
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December 2022 by Amy Blanco
We have spent over $10,000 in furniture and the customer service representative declined a claim to fix our washing machine. She was rude and completely disrespectful. We will never do business with them again.
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August 2022 by Pamela Feldhouse
Always go back to Top Furniture, always have what I'm looking for great sales people and delivery guys!
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July 2022 by Debbie Ryan
I have bought refrigerators, ranges, a washer, a desk for my office, several La-Z-Boy chairs and Beautyrest bedding from Top Furniture over the years. They have always been very helpful and knowledgeable, providing information to assist me in deciding on the best product for my needs. And they have always been right there if a problem occurs with an appliance, with timely, professional service. It's my go-to store when I need something for my home.
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July 2022 by Brandon McAllister
Were hours late. No call. Brought way cheaper washer and dryer set than we purchased. We called. They tried to just replace washer...sold our set to someone else that we already paid for. Brought the kitchen set. Put a screw through the table. Didnt want to even listen to me. Continuously put me on hold. Went down there. Was immediately told I wouldnt be listened to. They finally agreed to bring the table again after I refused to leave. Put another screw through the 2nd table. Needless to say bought and paid for a washer, dryer, and kitchen set. Dont have any kitchen set and have a different washer and dryer than purchased. Im a business owner myself. Their customer service was the worst I ever dealt with. I caution all to stay far away from Top Furniture. Go out of townEdit** to top it off. Show up this morning for the refund check and get met outside with nothing but an attitude. Not an apology anything. A basic F U. This place is unreal
