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November 2023 by Pam McGrath
I don't often write reviews however Grease Monkey in Exeter deserves a shout out!!! This is the 3rd time I have taken my car there since my mechanic retired. I've had inspections and oil changes. Caleb is extremely personable, accommodating and highly competent. I forget the name of the great gentleman who did my last two oil changes, but he was amazing as well. I highly recommend you give them a try!
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October 2023 by Lauren Nazzaro
I visited the team at Grease Monkey for the first time this week and was incredibly impressed with their speed, price, and service. I was in and out with an oil change in ~30 minutes without an appointment.Service: Oil change
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October 2023 by Candy Vincent
They were AWESOME. Brought my car in for an oil change. I told them how much other repairs were going to be and they saved me some money ❤️❤️Service: Oil change
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September 2023 by Camden Harrison
Heath and Caleb were BEYOND helpful in getting my new VW on the road! They helped show me how to remove sap from the car with cleaner, and even provided the cleaner free of charge! Inspection was cheaper than elsewhere, and the energy of the entire establishment left a smile on my face. 10 stars! ⭐
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September 2023 by Marlene Kaplan
They’re such nice guys and they got me in right away. They didn’t try to upsell me and instead got paint off my car just to be nice. I’ll definitely be back.Service: Oil change
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September 2023 by Jenn B
Professional, friendly, up front with pricing and quick! Great people, great service! You're appreciated!Service: Oil change
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September 2023 by Gary Comeau
Heath and his crew did a great job with my State Inspection this am, resolved an issue with the horn and got me out the door straight way! definitely would visit again.
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September 2023 by Lia Scione
Whenever I need an oil change, this is the first place I think of! Staff is friendly and service is quick. I enjoy doing business hereService: Oil change
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August 2023 by Jacob Lafortune
I had an exceptional experience at Grease Monkey. Their services were top-notch and truly impressive. They took us in immediately and managed to replace our battery in less than 30 minutes.Service: Electrical
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August 2023 by Wayne H.
Went in to get estimate for serpentine belt, tensioner, idler pulley, spark plugs, and a tire rotation. Estimate was $750 verbal (not by manager). I made appointment. Took truck in two days later at 8am Truck not ready until 4:30. When I stopped by to check progress at 3pm found mechanic working on the floor (not a lift) trying to replace the belt. I was told that they couldn't do the rotation because no lift available. Remember I made an appointment. I was informed of a broken seal on one coil pack and they replaced it, but did not call me ahead of replacement.Final bill was $1068 not $750 I was quoted. Zach (manager) said labor was not included in estimate. Are you kidding me? Even the stealerships include labor in estimates.Not the way to run an "honest" business. Maybe they should stick to oil changes.I'll never go back
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August 2023 by Jim G.
The Grease Monkey on Portsmouth Ave in Exeter used to be Kerner's run by Dave Drew who ALWAYS treated us fairly with no surprises. I truly wish I could say the same about Grease Monkey and our experience with Zach. We needed a battery and an alternator which approached $2K at the dealership. So my wife called Grease Monkey and spoke with Zach who told her he could do the alternator for $600 (part) plus 1 hour for labor @ $120/hr "even though it's a 2-hour job, honey". Not hard to do the math: $720 total. OK, good. So we got just the battery done at the dealership (where the car was towed) so that we could at least start it and limp the car down to nearby Grease Monkey where Zach said he'd give us a call the next day and start work on it.Then 2 things happened: 1) they never called and 2) when I finally called Grease Monkey, a guy named Zach (coincidence from the name given to my wife? I think not) said that he had never gotten a call and the price would be $1200 and change. Ugh. He denied it was he that talked to my wife and gave her the estimate. And he basically said he wouldn't honor the price given but, after some heated haggling, would do it for $1050. Anybody who's driven a car with a dead alternator knows that you have limited miles before the car is undrivable so they had us between a rock and a hard place. I wasn't happy but what choice did I have unless we did a 2nd tow to a different place? Frustrated, I said "Just do it".But the surprises weren't over...oh no. I got a call later saying that "the wires were pulled out from a connector on the alternator" but I wasn't upset because he started the call with "I got some news, but don't worry since it won't affect the price or done-date". OK, great I thought: as long as it's fixed. Well, fast forward to today when I picked the vehicle...$1050, right? Nope, $1135.56 - see the receipt attached.OK, $85.56 is not the end of the world but having another surprise didn't feel real good and so at this point we just wanted to get the vehicle key and get out of there. Moral of the story: I'm sure these guys are fine with their fixed-price bread and butter of oil changes and other routine maintenance. But to get the next level of work done: brakes, exhaust, cooling, ahem alternator...BE CAREFUL and BUYER BEWARE for the last minute price change! All around a horrible experience and we will never, ever go there again. Fool me once...
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July 2023 by Sue Nicholas
Brought car in for repairs this past Friday. Heath was extremely professional and his estimate was pretty much on point. Zack, the manager was very apologetic that the car wasn't ready on time. Would highly recommend Grease Monkey to all! The only downside, is I never received a paid invoice/receipt for the last two times I was there.Services: Tires
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June 2023 by Lisa Kent
They were incredible polite and friendly as well as quick and thorough. They gave me information and options about items in need on my car while sticking to the main purpose of completing the oil change. So fast!Highly suggest you give them a try.
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June 2023 by Jessica barfield
Needed my headlight fixed on my car. No one around had a spot open . They took my car right in on a busy Saturday. The guys are super friendly . Thank you for fitting me in .Service: Electrical
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June 2023 by Michele Rupp
This place was great! Stopped here on a road trip for an oil change, staff were friendly and fast and got me back on the road in no time. A+!