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September 2024 by Peter Bergeron
Super friendly mechanics. Very professional. he is the Subaru doctor for sure!
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August 2024 by BARRY CARPENTER
It's so nice to find a knowledgeable local mechanic that you can trust. Thanks again I'll definitely be back.
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July 2024 by Jason Beisiegel
Todd is a great mechanic. He has the experience needed to diagnose issues. He also has the intelligence and curiosity to understand the car as a system. He treats customers the right way. We'll be taking our cars here as long as Todd is running the place.
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May 2024 by Robert Malerba
Total rip off. Was told $300 and it went $600 and finally bill was just under $900. Owner avoided many calls. Only to make a 12 year kid or least acting 12 years old. Can’t wait to put this clown out of business. He came to me looking for work . 100 % thief. 3 hours labor for plug replacement. From the moment you speak to these criminals. They are liars and ripping the public off.
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May 2024 by Jamie Burleigh
Fit us in and did great work
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May 2024 by Kevin Belcher
Terrible experience. Made an appointment with them for 9:00am, took time off my work and showed up on time. The scheduler said he made the appointment for 12:00, with him saying he remembered me saying 9:00, but he said they would try to squeeze me in. I waited a half an hour to go back in to hear Todd say I can't see you until later in the day. The scheduler should have owned his mistake but didn't, and I walked out.
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April 2024 by Kevin Kneeland
I have brought my WRX to Todd for various services and I have been pleased with the results every time. The work is done fast and it’s done right. I highly recommend Griffin Automotive!
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July 2023 by Christopher Watt
I recently had the pleasure of visiting Todd at Griffin automotive, and he truly stands out from the rest. As a former master Subaru technician myself, I've had the opportunity to work with and witness the skills of numerous mechanics in the industry. However, Todd has left an indelible impression on me with his unmatched expertise and dedication to Subaru vehicles.From the moment I stepped into Todd's shop, I could sense his deep understanding and passion for working on Subarus. His knowledge of these vehicles is nothing short of extraordinary, and it is evident that he has honed his craft through years of experience and continuous learning. Todd possesses a level of mastery that is truly commendable and rarely found elsewhere.What sets Todd apart is his unwavering commitment to providing exceptional service. He takes the time to carefully listen to his customers' concerns and thoroughly inspects every aspect of the vehicle. His attention to detail is unmatched, ensuring that no issue goes unnoticed or unresolved. Whether it's a routine maintenance task or a complex repair, Todd tackles each job with unwavering precision and a commitment to delivering top-notch results.Moreover, Todd's honesty and integrity are truly refreshing. As someone who has encountered their fair share of unscrupulous mechanics, it is a relief to find someone who prioritizes transparency and treats customers with the utmost respect. He takes the time to explain the issues he finds and provides comprehensive explanations of the necessary repairs or maintenance. Todd goes the extra mile to ensure that customers are well-informed and empowered to make informed decisions regarding their Subaru's care.Not only is Todd highly skilled and knowledgeable, but he also utilizes state-of-the-art equipment and tools to carry out his work. His workshop is meticulously organized and equipped, reflecting his commitment to maintaining the highest standards in the industry. I have complete confidence in Todd's ability to diagnose and address any Subaru-related issue, no matter how complex or obscure.In addition to his technical prowess, Todd possesses a genuine passion for the brand. He understands the unique engineering and design principles that make Subaru vehicles so remarkable. His enthusiasm shines through in every interaction, creating a positive and welcoming atmosphere for Subaru enthusiasts and owners alike.If you're a Subaru owner in need of a trusted and exceptional mechanic, I cannot recommend Todd highly enough. His unwavering expertise, commitment to customer satisfaction, and genuine passion for Subarus make him an invaluable asset to the local Subaru community. Todd is, without a doubt, the best Subaru mechanic I have come across in my years of experience.In conclusion, Todd exemplifies the qualities that one hopes to find in a master technician. His unmatched expertise, dedication to customer service, and passion for Subarus make him a true standout in the industry. I am grateful to have found such a gem in our local community, and I am confident that anyone who entrusts their Subaru to Todd will experience the same level of excellence and satisfaction that I have.
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April 2023 by Chaz S
I cannot say enough about Griffin Automotive. I am from Upstate NY and traveled to Epping, NH for a soccer game. As I was leaving the field (Sat late morning) and heading to CT for another game, my engine light came on and i couldn't drive faster than 20mph without the entire car shaking. I was with my 2 teenage daughters and my 94lb yellow lab. My daughter googled for an auto shop and we found Griffin Automotive. We pulled in and asked if he could look at my car. My car is a Chrysler, and even though he specializes in Subaru, he didn't hesitate to look at my car IMMEDIATELY. He welcomed my girls and my dog into his waiting room. Although he should have been closing for the day, he troubleshooted, ordered parts, and FIXED my car on the spot! He pushed all of his other work aside to help us. He gave me a quote that was so reasonable and fair considering he could have charged me anything he wanted because I was stranded and out-of-state with no help nearby. The work was going to take a couple of hours and he offered me, my girls, and my dog his truck to take and get lunch. Two hours later, my car was fixed AND because it took less time than estimated, he charged LESS than the quote. WOW!!!! TRUELY AN ANGEL!!!!!! He also gave me his card with his phone number and told me to call him if i had any other problems between there and CT and he would help direct me. I didn't. My car is running PERFECT!!!! In today's world, it is hard to find HARD-WORKING, HONEST, GOOD people, but I did!Service: Engine repair
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April 2023 by Andrew Wood
Great service, experienced and trustworthy work. My favorite Subaru shop in New England
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April 2023 by Susan Mills
This owner is one of a kind and treats his customers fairly! Does not overcharge
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March 2023 by Shyanne Andrews
He’s the Subaru doctor but I bring my Ford Fiesta in for routine stuff and when anything goes wrong. The prices are lower than any other place I’ve been to and the work is so comprehensive, sometimes when I’ve got nothing better to do he’ll let me watch what he’s doing and show me what’s what, I really appreciate his work and the honest way he does it.Services: Steering & suspension repair
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January 2023 by Nicole Falcaro
I only go to Griffin Automotive for my darling Impreza. I drive a half hour from Portsmouth because it's worth it to me to trust my mechanic in his evaluation of my car and prices given. I've received brakes, rotors, a standard oil change, and a full diagnostic on my transmission at Griffin Automotive. I highly recommend this place! There is not much to do in the area if you're going to wait while they fix your car, so I highly recommend going for a lil walk on Scrabble Road behind the shop - bring warm clothes if it's winter!
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December 2022 by Daniel Clapp
Walked into Griffin Automotive on a whim (was in the parking area) and started a conversation. Have been back for work on my Outback twice now (and once for our Corolla). I'm very picky when it comes to mechanics and I have nothing but great things to say about Griffin. Totally recommended.
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October 2022 by Chris P
Love this shop! They have been great to deal with and prices are reasonable.
