Walgreens is a pharmacy that many customers have had positive experiences with. The staff are generally friendly, knowledgeable, and helpful, often remembering customers' names and providing quick, responsive service. Customers appreciate the convenience of the store, noting that it is always stocked with what they need and offering good prices, especially for members who save money. The photo department also receives praise for doing a great job on photo projects. Many find the pharmacy staff to go above and beyond, especially during issues like coverage changes, and feel that their needs are always addressed efficiently. However, some reviews highlight recurring problems. One common concern is medication availability; the pharmacy often runs out of stock and does not notify customers when medications are back. This causes inconvenience, especially when customers run out of essential medicines for days. Additionally, phone communication can be frustrating, with instances of long hold times, dropped calls, and limited answering hours near closing time. Customers suggest that clearer signage and transparency about phone policies would help set proper expectations. Despite these issues, in-person staff are described as professional and courteous, and overall experiences remain fairly positive. The pharmacy is seen as a reliable place for quick service and good prices, but improvements in medication stock management and communication could enhance customer satisfaction.
The female pharmacists are brutal. I get it; I worked as a pharmacy technician for 5 years. I can empathize with the sheer volume of prescriptions you have to fill, but a simple question about an equal over-the-counter item shouldn't be met like I just upended your entire day.
July 2023
Always nice but the pharmacy is absolutely horrendous. I got prescriptions there for over a year and they still couldn't get anything with it correct. But I had to remain a patient there because it was the only place I could get to. So I struggled EVERY time I had to have any prescriptions filled, which was, at times, weekly.
July 2023
I have used this pharmacy for several years and find the staff very friendly remember my name with thousands of patients and extremely knowledgeable and helpful with my needs
