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April 2024 by Kevin Dix
Rude and unhelpful
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March 2024 by Richard Tremblay
Service at check is none existent. Management has no idea who walks behind there counter snooping around.
When I went to check out there was a line but no cashier. There was a lady looking around then left. I went to the pharmacy area to ask about store front check out and that lady was in line. No one in the pharmacy area could provide info about front counter check out.
Since Rite Aid closed there store at Shaw's plaza area the service has gone DOWN HILL.
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February 2024 by Miss Cinnamon And Me
I came here the night of 2/25/24 around 6:30 pm. While I was browsing, I was at the corner end of the isle looking at dryer sheets when an employee of rite aid(this was an older mature woman with longer but very thin and stringy hair) with a long wide broom came right up and stood right next to me, trying to sweep exactly where I was standing, yet she did not ask me to move. SheJust stood there staring at me with the broom 3 inches from my boots. I finally looked up and took a step back, which then she said “Thank you” in a sarcastic tone. Now I wasn’t taking up much room in the isle and she could have easily swept around me or politely asked me to move. Instead she put her broom right next to my feet and stood there staring at me until I had to move. I don’t understand why she had to sweep in the very exact spot I was standing. I was standing just at the end of the isle first, the isle was empty and she comes out of no where with the broom right to where I’m standing. It was just odd and aggressive. I then moved to the shampoo isle and guess who comes along with the broom, I made sure to immediately step out of her way this time where she proceeded to sweep by me 4 times. I started to wonder if they were closing and she was trying to give me a hint to leave. If you review the cameras you’ll be able to see how I was just minding my own business and the worker continued to follow me with the broom for the first 15 minutes of my shopping experience. I will not be coming back to this location. This was very unusual and erratic behavior, I have never had an employee try to intimidate me with a broom before. Please watch the store videos on 2/25/24 around 6:30 pm. You’ll see exactly what I’m talking about.
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January 2024 by April Richer
I love Rite Aid in general, however the Dover Central Ave Rite Aid is by far the best customer service and friendliest staff.
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November 2023 by Gen X Adventures
Has what I need
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November 2023 by Lauren P.
What in the world is up with this pharmacy? Prescriptions consistently delayed. The phone line tells you to pick up at 1:15, but isn't actually processed until the next day. Just be honest and don't make pickup times unrealistic. Maybe rite aid could pay their overworked techs more so they can attract a few more? Just business common sense. Do better.
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October 2023 by Vanessa Burns
I have not had a positive experience at this Rite Aid pharmacy in over a year. I wouldn’t even give the customer service one-star if possible. How hard is it to be friendly when dealing with people that are most likely not even feeling well when they pick up their prescriptions. I would hate to be an elderly or confused client that needed actual answers when picking up here. I think it’s time to move pharmacies.
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October 2023 by Jack H.
This has to be the worst place to have a prescription filled. Pharmacy staff are consistently miserable and unpleasant. The prescription was to be ready at 12:30. I arrived at 12:30 to be told very sternly that it'll be 45 minutes. My doctor phoned my latest prescription here by accident and I'll ensure that that won't happen again.
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October 2023 by Michele Magnusson
Let's see. My dad had a flu shot appointment at 9:20, it is 10:08 and we are still sitting here. Apparently the check in girl forgot to tell someone we are here. Last time we had a flu shot appointment they said that they ran out of shots the night before.
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October 2023 by Emily Sabattis
came in and asked for a bathroom, one employee told me I could use it…so I go to use it and another rude employee gave me the dirtiest look and told me it’s locked and close to the public. Going somewhere else to pee & buy my deodorant?
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September 2023 by Samantha
Been going here for years and unfortunately it's been nothing but downhill. The drive thru has been closed for about a year now , nothing is ever on time (literally days to fill scripts) and today I went in to get an antibiotic and they gave me someone else's prescription which was TWO controlled drugs that could have killed me if I didn't pay attention to what they were.
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August 2023 by Jason Sank
Manager harassed my wife over politics.
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August 2023 by Olivia
the staff is so rude! they always give an attitude and they seem like they don’t care for the customers
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July 2023 by Clifford Metcalfe
Good people go the extra mile
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July 2023 by Seth Gagnon
I regret every time I go in there. Any other pharmacy in town is far better.
