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November 2023 by Natasha C.
Recently purchased my second car from Dover Chevy. From working with Mike Lewis Sales to finance with Anton Marienko, to the general sales manager Martin Capici and finally, the general manager Don McEwen was such an amazing experience! I would recommend your next purchase to be with Dover Chevy!!!
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October 2023 by John D.
I was in a difficult situation recently due to a car I purchased at another dealership. This summer I bought my dream car...2020 Mustang convertible GT. After about three months while at the local Ford service center I was told the car had problems in the rear that looked suspicious. I contacted the dealership to discuss these findings. To their credit they promised to look into the issue and sent me to the Dover Chevy collision department. The collision department put their best technician, Jon Sadler on my car immediately and reported very bad news. What I learned was my GT had been a rental and had gotten into a serious accident and the repairs were not done by a professional. The collision department reported this to GM Dan McEwen who contacted the seller of my GT and discussed the findings and repair options. Because the frame was bent on the right side I was given the option to go ahead and have the car fixed or accept a full refund of all the money I spent buying the car plus all the aftermarket items I had purchased. Due to the unknown after learning the GT had been a rental we chose to get a refund which was the appropriate thing to do but broke my heart. While at Dover Chevy I noticed a Camaro convertible in the showroom. Kyle Fales approached me and I explained the issue with the Mustang. He and I looked at the 2023 3LT Camaro and I was impressed with the tech loaded in it and the refinements. Kyle knew I was in a bad placed due the news of my previous car. He went to GM Don McEwen who was by that time fully aware of my situation. I was given a very fair price for the new car with added discounts for my military service and Chevy rebates. I discussed all of this with my wife. She knew what that Mustang meant to me and was immediately interested in pursuing the Camaro. The difference in price from the return of the Mustang and the price of the Camaro was something we were able to pay in cash, so no financing. It was then that we met financing manager Anton Marienko. Anton went over all the numbers and was very pleasant to deal with. It took less that 30 minutes since we were paying cash for the Camaro. The entire process from the time I first stepped in the door until my wife drove the Camaro off the lot was less than 36 hours. My wife would not drive the Mustang due to the longer hood and seat configuration. She did not feel she could see well enough. The Camaro is built differently so she feels very comfortable driving it which is a plus for me.Don runs a very friendly, low pressure dealership which helped me out when I felt vulnerable. I thank him and his staff for their assistance in getting out of a very bad situation and into a brand new car that we will enjoy for many years.I also want to thank the collision specialist, Jon Sadler for his brutal honesty. His discussions with me helped immeasurably with making the decision to let the Mustang go. 5 Stars Jon !! Thank you.
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September 2023 by Diego C.
I live and work 53 minutes from Dover Chevy ... I work less than a mile away from Quirk... I have family at Quirk in sales... All that didn't matter , I was told by a wise GM of a dealership "We buy cars from people not places" ... That GM happened to be Don McEwen, Of Dover Chevy. I'm in the business and this dealership treated me the way I train my sales people to be... they were profesional , courteous, and out of their way helpful. Kyle Fales my sales person drove an hour to get paperwork signed , Anton Marienko made sure to get me the best rate in finance , and Don made sure all the guys took special care of me . I will take the beautiful drive to Dover to get service done before I go anywhere else ... please consider this dealership home for your new Chevy purchase... A+++
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August 2023 by David S.
Parts consultant BRIAN Rhodus 5 PLUS. GM points can be a struggle to use with the amount of times GM has changed how you can use your points and changed card holders. Plus with me giving him wrong info RON smiled and was sincerely pleasant through whole ordeal. When was last time you went into a car dealership and felt like it wasn't all about getting into your wallet with A poor attitude. Not Ron he was nothing but customer service with a , I didn't even buy the new truck from them and Ron was aware of this. Thank you Ron
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January 2023 by Tyler Jackson
Mike was very helpful, wasn’t pushy about selling me anything. Even went out of his way to go get my truck from another dealership so that I could check it out. First time buying a truck and it went smooth, thanks man!
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October 2022 by Brandon Ainsworth
First time car buyer associates worked very well to set me up in a vehicle for the next year. Professional customer service friendly highly recommended dealership.
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February 2022 by Stephanie O.
Sold my kid a $20,000 truck with major issues in the first two weeks, said they stand behind their vehicles , clearly not . Terrible service . They could care less that they just strapped a 19 year old kid with a auto loan for a lemon.
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February 2022 by Owen Stoddard
Sold me a car with a blown turbo, and they don’t care to fix it at all. Said “ oh well it didn’t smoke when it was here” definitely do not buy a vehicle here . Learn from my mistake ..
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January 2022 by Owen S.
If I could give no stars I would . TERRIBLE HUMAN BEINGS ! They sold me a truck with a blown turbo and told me " oh well it didn't have problems when it was here so you'll have to fix it " DO NOT BUY A VEHICLE HEREAND They sold it to me without an inspection sticker , hmmm wonder why ?
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September 2021 by Erin Marie
DONT EVER BUY A VEHICLE FROM DOVER CHEVROLET.
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July 2021 by Bill H.
Sales were not very personable. The Business manager was cocky and failed miserably at his Job. Got me a terrible rate. He lied and said he applied to my credit union and got denied. I followed up with my Credit union and they had no record of an application. I had to refinance through my credit union. My rate went from 5% down to 1.5%. My advice: Car dealers don't negotiate price anymore. Know what you want and have Financing lined up before you even go to this place. I have purchase many cars from many dealerships. This was by far my worst experience with a business manger. Sales man was no great shakes either.
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May 2021 by Eric Kinkade
Leased a 2016 Colorado. Purchaced a lease protection plan. Made every payment on time. Turned it in and they informed me there were scratches on it. Informed them I bought the lease protection warrenty. Told me i was good to go. 9 months later I check my credit report and im marked over 120 days late. Ended up paying the 285.00 myself for the “scratches” and now I cant get financing to build my house! And GM FINANCIAL WONT CORRECT IT!!! And no help from Dover Chevy! Stuck in my “temporary” apartment. Never again!
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February 2021 by Paula Lord
Very friendly staff, Shawn was great! Good experience; would purchase from them again. Thanks for my dream car.
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December 2020 by Paul V.
All of the staff is excellent. I will be using Dover Chevy in the future. Kyle specifically was great to work with.
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June 2019 by Curt C.
I have been going to Dover Chevrolet since they were Townsend's Chevrolet. I can't imagine better service, they have always taken care of my needs in a timely manner with excellent customer care. Mike was the service agent we used until he moved to another location closer to his home and we now use Paul. Both excellent!!
