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January 2024 by Joe Arnold
The 3rd car we have had repaired at Colony and as always nearly perfect job done on time and with a smile and a guarantee for as long as you own the car.Thank You
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August 2023 by Lauren Lancey
This shop will do repairs on your car without firat submitting to insurance! Then when insurance denies to pay additional amount since the correct papers aren't filed, you are expected to pay the balance (whatever they decide) and will hold your car until you pay it. They are scammers!!! Watch out
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August 2023 by Sarah Townsend
Excellent quality work with fair prices. While we had to wait to get the work scheduled, it was well worth the wait! Friendly, caring staff who really know their craft.
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August 2023 by Stefanie Diamond
Colony auto does great work in a timely manner. My car looks better than before the accident. They even cleaned inside and out
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July 2023 by Cody H
When I was first quoted for repairs and a paint job I was quoted for $2,204 and I agreed to have all that work done no dispute. When the car was fixed I was looking at it before I went in to pay and I had noticed the area where they had said they would paint the entire bumper for was not painted at all just buffed out. The buff job was good and I didn’t have a complaint about it but the one thing I did have an issue with is that when I went inside they were all ready with the keys and ready with the invoice of $2,204. When I had told them no paint job was done only a buff the woman at the front said I’ll grab someone and they brought a man out who told me he meant to talk to me about that but if this work was already done and ready for me to pay why wasn’t the payment dropped already for the many hours of labor and paint you never did? I managed to get money off but if I hadn’t looked I can guarantee they would have let me pay the unfair price and drive away. I heard good things about this place before I went and now I’m not so sure
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July 2023 by Emmy Blosser
I have been in need of there services 3 times and each time has been smooth and completed on schedule. They worked directly with my insurance and made the process so much easier. They have great customer service and understand the importance of customer relationships. I highly recommend.Services: Auto engine diagnostic
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July 2023 by Jennifer Blosser
I have been in need of there services 3 times and each time has been smooth and completed on schedule. They worked directly with my insurance and made the process so much easier. They have great customer service and understand the importance of customer relationships. I highly recommend.Services: Auto engine diagnostic
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June 2023 by Leah Taylor
I took my Nissan Rogue to Colony Auto after a serious collision in which my entire front end came off. Colony took outstanding care of my vehicle from start to finish and found me the best deal possible on replacement parts. My car came back good as new—better than ever!I’d recommend Colony Auto to anyone who’s been in a collision and/ or needs body work.
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April 2023 by Michael Costello
READ: *Similar reviews like mine down below*They scheduled me an appointment, lost it in the works with my insurance company, wasted two months of waiting to get work done. Talked to the owner and explained, he looked at my estimate I received two months ago and can’t put two and two together that I had an appointment set. Offered me a date two months out without any holding his company accountable for the error. Owner showed a total lack of care, didn't express even the slightest bit of concern that his company may have made a mistake. Owner has a total lack of business sense and made it very clear he doesn’t care to consider a fault on his hands. In your reply you are claiming I never had a scheduled appointment so you are calling me a liar, so unprofessional.*Beware*
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March 2023 by Brandon Burke
My family and I have been using Colony for decades. We’ve had at least a half dozen vehicles through their garage and they’ve always delivered an excellent end product. The service is always terrific, the work is flawless and is at an affordable and realistic price point. The only thing I worry about is where will I take my vehicles when they retire, but until then they have my family’s and my business for years to come.Service: Body & Trim
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January 2023 by David Eldredge
I believe I already reviewed the high quality of work they did on my truck. This repeat visit was because the insurance company said Colony didn't have me sign the paperwork to release the payment. When I got there, the file for my job contained the release document with my signature. Was the insurance company that erred.
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October 2022 by Jackie Callan
My car looked better than new when I picked it up today from Colony Auto. I was privileged to meet the technician that did the work, and I highly recommend this business for efficiency and thorough business manner.Services: Body & Trim
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October 2022 by Kenyon Team
We just can't say enough about everyone at Colony Auto in Dover. We have used them a few times for a few different vehicles and they are always fantastic. Great customer service and communication and the quality of their work is amazing. From the owner, John, the folks in the office and the guys in the shop, you can tell that they all have so much pride in their work and their service. If you need any work done to your vehicle, give them a call, you will be happy that you did.Service: Body & Trim
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August 2022 by Courtney Doucette
Just had our brand new Honda Civic in for body work after it was hit. Todd was amazing and the people who worked on the car did a fantastic job! It looks brand new again! Although I hope to not have to use an auto body shop any time soon, I would return to Colony in a minute!Service: Body & Trim
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July 2022 by Bonnie Dubois
I had an unfortunate encounter with a deer and brought my truck to Colony Auto. (As I have in the past)Right from the start, John the Owner and Todd the Manager were "One of a Kind" Awesome.They were truly compassionate, honest, helpful and customer service focused.All the work performed, was done to perfection and they did an outstanding job.I do recommend them for their excellent quality and amazing results.They are the only "First Class" auto body around, with the best reputation.Very few people today go Above and Beyond or Go the Extra Mile for you, But Colony Auto does.
