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October 2024 by Jim
service was done early and cost was exactly what I was quoted
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September 2024 by Alex Leo
Solved my problem when other tire shops couldn't figure it out! Great service.
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August 2024 by John Carroll
I always have great service at sullivan tire in derry nh. Done right on time sales person A. Boynton was very upbeat great personality . Definitely will be back
John c
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June 2024 by Kat Mando
I would like to thank you for the service even though parts did not make it in early enough. Mail services have been slow...
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June 2024 by John Jameson
I made the mistake of taking a Mazda Miata there for an alignment after upgrading the suspension system with new springs and shocks that lowered the car about an inch. It was clear they didn’t really want to deal with anything unusual and possibly time consuming. I should have left with the car but instead had them see what they could do with it. They ended up putting it on the lift, told me all the settings were at the max, and it couldn’t be adjusted even though it was out of spec (particularly the front toe in). They gave it back to me with no changes and charged me $110, which they later refunded. I had it successfully aligned at a different shop, more familiar with unique cars. I would still use Sullivan, just not for anything unique.
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March 2024 by Riley Perrin
save yourself a headache and go anywhere else. absolutely no communication. says on the wall “we treat our customers like family”, well thats just a blatant lie. dropped my car off first thing Tuesday morning with a lot of work to be done, and i came in here because i was in a pinch. waited all day for an update and got nothing, so i called them.not only was my car not ready, but i was told they got it on the lift & diagnosed it, and they never called me back ? so they were just gonna let my car sit there all night with no explanation for me? while it was okay that my car wasn’t ready (it was understandable given the work it needed) they added charges i didn’t need like tires.Wednesday i AGAIN waited ALL DAY with no call or any sort of update, so i had to call them myself at 5:00pm. they told me they were having some trouble with the repairs because my car is old and worn down, (again understandable) and it would be ready “first thing in the morning”.needless to say it wasn’t done first thing in the morning! and wouldn’t you know it, i didn’t receive a call for an update either, so i called again at 12:30pm. i was told they were almost done and id get a call back in an hour with an update. to nobody’s surprise i waited until 4:30 with no call back (missing my third day of work), so AGAIN i reach out to them and they tell me my car is ready to be picked up. and they didnt call me to let me know.seriously save yourself the trouble and go somewhere that is going to be transparent with you.
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March 2024 by Scott Makino
1st time @ Sullivan. Had synthetic oil change & state inspection. VERY impressed, from how easy it was to schedule an appointment on their web site to the service received. Adam @ the Derry location was extremely professional, pleasant & informative. Will definitely use Sullivan again for my automotive needs. Highly recommended.
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March 2024 by John Moore
Very good service and help
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February 2024 by Victor Douglas
Ron Hurley is a life saver! Wife got a hole in her tire and we called everywhere to get a patch done and everyone was telling us they could help us in DAYS and that being our only car right now would not do, we called and Ron told us if we could get it there in 20 mins he could take care of it for us, we got there and he took it in but unfortunately it was sidewall damage and he didn’t have a tire there for us (it was late in the day) he was able to get a tire for us first thing in the morning, he aired the tire up for us to get home and first thing in the morning we came back and he got the new tire on for us and we were back in business. We will be using this place for now on thanks again Ron!
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January 2024 by Stephanie Tozzi
Reasonable prices, especially with rebates. I like that they're open on Saturdays, super convenient. The guys at the front desk were friendly and knowledgeable. Tire replacement only took a couple hrs. Definitely would recommend here for tire placement ?
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December 2023 by Trevor Seaton
The staff there are very friendly
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November 2023 by Lion Heart
Great friendly service with the free tire refill. Thank you guys. (((((((777)))))))
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November 2023 by Jim Ferraioli
Great service. Extremely competent staff.
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November 2023 by Mark Provencal
3 to 4 days out for an inspection sticker? Get out of here.
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November 2023 by Alfred Colon
Quick and courteous service. Will definitely return for car service.