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“Thank you, Ann! My mom and I went to have her lost passport replaced, and Ann couldn't have been kinder or more helpful to us! She was incredibly sweet to my mom and made it easy and quick.”
“Used their digital fingerprint service after I got an appointment via Printscan. Staff was knowledgeable and the system was clean with dummy proof instructions. Quite happy they offer this service, just wish it was further north. Two hour drive one way. Worth it though.”
“Mixed up and technologically challenged, I had to ask for help from an attendant at Staples. I needed to print some important documents. I had a 'code', but somehow things kept getting mixed up and just could not get these papers printed! When I asked the young man for help, he came over, explained the one mistake I made (not sure that was true), but with a smile on his face, he magically made the 12 pages of documents appear! He was kind and I learned just what needed to be done for the next time. Not as difficult as I thought , and I think I might be able to do it on my own next time. I'm happy and a bit smarter..”
“Wow! Just want to say thank you for a fast delivery of my order from Hong Kong to New Hampshire. Not only it was delivered in 3 days right after the holidays, but everything was in excellent condition. I used the DHL app to track my order and it was always precise and let me know when and where my order was. Thank you!!!”
“I have no problems with the postal center the problem is were it goes from there paid for a 3-4 day on the fourth day was still waiting to be accepted were ever that was, never got to it's destination for 11 days, by that time it was too late , when I pay for specific date I expect it to be there on that date, no apology nothing, and let me tell u it wasn't cheap pay people better money and get some help in shipping dept..p”
“Terrific salespeople. Walked me to items I couldn't locate. Explained ways to save even more with current offers. Helped me load the app. All were friendly and demonstrated patience and curtesy throughout our interactions.”
“They have what we need in a lower priced store brand.
Note: Store brands are usually in a less obvious location, whereas brand names are easily visible.”
8:30AM - 1PM 2 - 4:30PM
112 E Broadway, North Salem
Shipping Centers
“I live in the city and usually ship things in the city. this usps trip was one million times better than any city usps experience. it made me consider moving back out to the suburbs.”
“The ladies here, especially Paula, are extremely helpful and kind! Depending on what I’m sending, I am usually in and out of there in less than 10 minutes as well.”
“I had to go to this UPS store location to have fingerprinting done for a job and I just have to shout out the woman who helped me through the process. They are able to take digital fingerprint scans on site, which is very convenient, however, the machine was definitely a little tricky and didn’t necessarily love my overly dry healthcare worker hands. I wish I had gotten her name but the woman who was helping me today. Was super patient and so nice despite having to spend extra time with me on a seemingly easy task. It had gotten busy in the store through this process and she handled everything so gracefully just wanted to leave a bit of appreciation for the store, and this particular employee as she made my experience a positive one!”
“I called the copycenter asking g for info as I had a 2'x3' poster I wanted printed for my mom's 100th bday party. Ollie (the print center mgr) answered the phone. He answered all my questions s and was very professional and personable. I told him the deadline I was under, etc. And he informed me as to what I needed to do for them to get the job done.When I got to the store a couple of days later, he remembered my story. He checked the .pdf file I gave him on a thumb drive and answered all my questions. He told me he'd have it ready by the next day.Low & behold, a few hours later, I got a call that my poster was ready. I rushed to the store to pick it up and was dumbfounded how beautiful it was. The quality was amazing. I was so happy with the resul that I started crying.Great service and great results!”
8AM - 6:30PM
215 S Broadway, Salem
Shipping Centers
“I give THIS particular UPS store 10 stars because the service is consistently exceptional. I am in the store 1 to 3 times a week and every staff member I have engaged with has been calm, polite, assertive, and assistive - often in spite of the ignorance and rudeness surrounding them.”
“I ordered a wood chipper that was being shipped to my residence in NH from Las Vegas. It took a little while for the item to travel across the country, due to weather, transfers, etc., but as soon as it arrived at the terminal in Massachusetts, I was contacted and a scheduled delivery day and time set up. The driver (Hector) and his helper arrived punctually, early in the AM the morning of the date agreed on. He was very friendly, considerate, professional, and did not leave until he was sure I was satisfied with the product and placed it exactly where it was convenient for me. Although the delivery person works for a company sub-contracted by Estes Express to deliver items for them, I could not be more happy with my delivery and great job Hector did!”
“Great customer service, called at 1pm to see if I could come pick up my shipment instead of waiting for delivery, Ann Marie that answered the phone was extremely pleasant, checked on my shipment and said it was still on the trailer but give them an hour and they will have it ready. When I got there and walked in a gentleman came right out of his office and took care of everything. In and out in 15 minutes, very pleased.”
“I wanted to express my heartfelt gratitude to the staff at the Post Office, especially Josh, for their exceptional assistance. Their dedication and professionalism made my experience seamless and stress-free. Josh went above and beyond to ensure that my needs were met promptly and efficiently. I truly appreciate their commitment to excellent customer service and commend them for their outstanding efforts. Thank you, Post Office staff, for your invaluable assistance!”
“Above and beyond service; my delivery driver (Monty possibly?) went out of his way to make sure my package was delivered to me on a final delivery attempt. He also asked what time I get home from work, so he can deliver future packages when I’m actually home; making future experiences much less stressful. A+++!”
12:30 - 5PM 7:30 - 11:30AM
61 Raymond Rd, Auburn
Shipping Centers
“I ship a lot of packages for the company I work for and have stopped into this post office many times. All employees have been wonderful especially Rola who has processed my orders on several occasions.
A+ service with a smile.”
8:30 - 11AM 11:30AM - 5PM
345 Main St, Sandown
Shipping Centers
“Friendly staff in the office, helped me with a special request with a smile. Our delivery is consistent and reliable. I appreciate all they do to deliver to us even in NH winter weather!”
7:30AM - 7PM
955 Goffs Falls Rd Ste 998, Manchester
Shipping Centers
“I came in to get my passport and the service was great. The man who helped me, Daniel, was thorough and friendly and I left with the knowledge that everything was handled properly!”
8:30AM - 5PM
86 Nashua Rd, Londonderry
Shipping Centers
“One of the friendliest, most patient and responsive post offices I’ve ever had occasion with which to interact. They spend the time needed with each and every customer. On a daily basis, I’ve observed Lderry postal workers going above and beyond the call of duty in, frankly, a sometimes thankless job. Bravo!”
“Sometimes you run into people who really go above and beyond for you. Today I met Liz when I was renewing my kids passport and she was amazing. I really appreciated her patience and her kindness.”
8:30AM - 5PM
1000 Elm St Ste 15104, Manchester
Shipping Centers
“Marina at the counter was very helpful and professional . Great customer service , which is actually missing in this city . She also had a great smile and seemed to enjoy her job .”
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“Amelia who works at the Derry store is a rockstar! Honestly, everybody who works there is pretty helpful. But today I brought in many, many Amazon returns and she patiently helped me while politely and efficiently helping other customers at the same time. She was calm, collected and got the job done.”