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June 2024 by Thomas Palka
Another useless bank won't cash checks drawn off the bank itself I'm a veteran and first responder this is my first paycheck in 2 months you guys are useless don't open an account don't drop a a dime with theses people.
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June 2024 by Michael
Customer service is a joke.
Will be closing out my account and going elsewhere.
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April 2024 by Judy G
Terrible customer service, I am taking my money out!!
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February 2024 by Topher C.
Won't even give you cash change breaking money.... yikes America where did it go. That's embarrassing you've become so profit hungry or is the currency different per company from the Federal Reserve. You are local should deal local regardless. You were founded on helping the working class. But can't even break money for the working class....oh you need a account to do that....luckily another ACTUALLY local bank was more obliged to help
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November 2023 by Jamie McKinnon
I have experienced nothing but great service out of the East Broadway Santander Bank for the last couple of years they my accounts they’ve handled when my accounts have gotten hacked even was with me completely through my divorce worked with me through all of my problems with my banking online …banking …my loans …I could not ever leave Santander bank because of that branch .They are managed and are the best people in banking in Derry
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November 2023 by Solid Isarock
Find another bank.
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September 2023 by Donald Weed
On 9/19/23 I attempted to cash a business check at the Derry New Hampshire branch. The teller explained to me that since my New Hampshire i.d. was the temporary version she would be unable to cash my check. She then asked me if I had an account, I said that I did not so she explained that she could not cash it either way. She did request that the bank manager come over to see if she could offer any help. I explained the situation and she told me that since I did not have an account, they would be unable to cash my check. I then said that I would like to open an account, the bank manager responded "we are not going to cash that check for you just because you opened an account today". I don't understand how my state i.d. is good enough for state to use but not a bank.
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July 2023 by Quynh Dang
I went here because Santander was one of my brother's banks. I tried to deposit a bank's check into his account. The teller and head teller said I couldn't deposit the check without his signature. He lives in another state, and if I could get his signature I didn't need to deposit it myself. They didn't bother to call his phone number that they had on file to get authorization from him for me to deposit into his account. When I called back to leave a message asking if they could do that, whoever answered the phone mistook me for someone else talking about a safe deposit box. When I told them that they got the wrong person, they said they would take down the message for the head teller to call me back. They never called me back. They also made me feel like a fraud or criminal when I was at their branch.
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July 2023 by Tanner Trembault
I look forward to my weekly bank ? trip and can’t express how grateful I am for the kind young lady ?♀️ Madison that’s always there to greet me with a smile ?. She truly brightens ☀️ up my day. Quite the contrast from the other bank I use to belong to. ⭐️⭐️⭐️⭐️⭐️
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March 2023 by Kathie Ruberto
Great people make all the difference! This location is the BEST!
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February 2023 by Tom S
The folks here worked diligently to help my family and I open an account for our family trust. They're professional, friendly, helpful, and effective.I've been with Santander for about 10 years and have never had an issue with them. Their credit card option is also very competitive with higher cash back rewards than most on the market. I also love the easy to use app, customer service line has always been great, branches are taken care of. Overall a great choice for personal and business banking.
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February 2023 by PAUL VALLERAND
Best banl around
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July 2021 by Rob Tollick
Very helpful, polite ,
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January 2021 by Leslie Morgan
Terrible bank. Not friendly or helpful.Makes cashing a check difficult, even when the check is draw off their bank. The tellers make you feel like a criminal.Don't do banking here!
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October 2020 by Google user
Very helpful, polite ,
