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February 2024 by Virginia Blomster
I’ve been dealing with some very personal issues and Maria knows this. She says she’s understanding but she really isn’t. While I understand she has a business to run, make sure contract agreements are honored she needs to understand that she can’t be threatening or talking down to anyone be it via phone call or text. She shouldn’t be scaring people to extremes, she shouldn’t be talking down to others because they are lacking money at the time she sends a demanding text or leaves a demanding voicemail and she shouldn’t be scaring anyone to the point that they are fearing they will be living on the street and lose everything for being in a situation that they can’t pay immediately as she demands. Also, she shouldn’t be accusing a person refusing to pay when they don’t have the money immediately when she demands it! She shouldn’t be working with people if she can’t treat them with the dignity and respect they deserve!
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February 2024 by Lynn Tasha Dion
The Derry NH store was horrible. I didn’t get what I ordered because what I ordered had broke and they couldn’t get a new one. I had to settle for something else and was told that if I wasn’t happy I could switch it out. When I called to switch it because the color was to light for my decor they had excuse after excuse as to why they couldn’t switch it out for me. I ended up keeping it paying an astronomical amount for something I originally didn’t want. The manager of that store is horrible at customer service. If I do ever decide to purchase through rentacenter again it will not be from the Derry store, that’s for sure.
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January 2024 by Tanya Brown
The Store Manager, Maria is the absolute worst. She needs to be trained on how to speak to customers. She’s miserable working in the store and said so herself & it reflects on how she treats people.
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January 2024 by Antjaychris 3
We have never had an issue and the people are the kindest there
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December 2023 by Elizabeth Coudriet
Great team
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May 2023 by Maria C Tetiva
Great store
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April 2023 by Kim Mello
You guys are great with customers and especially when they are in financial problems. Your management never failed to help me with anything as long as it was possible he did it. I was able to keep my stuff and so very thankful
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February 2023 by Amanda Wheeler
I’ve been waiting for over eight months to have my couch fixed after paying it off and still no help from home office or whatever now I had also gotten stuck with a used couch because I waited so long for my couch to come in that they wouldn’t switch it out maybe someday they’ll fix it don’t it don’t pay for the insurance once you’re done because even if the couch is broken and they don’t fix it
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October 2022 by Emily Buxton
Maria is the best!
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April 2022 by Dakota Myette
Steve is good guy but an awful store leader 3 things and then he won’t sell you anymore stuff it’s his sales going out the window and I wonder if the owner would be happy about that knowing that he’s turning customers away
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October 2020 by James Knight
Great staff great products and reasonable rates
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September 2019 by Sky Franko
I wish I could give more than 5 stars, I have had nothing but wonderful experiences at this location, these people will go above and beyond to help you out; especially Gary and Dave. I'd recommend this location to anyone!!!
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July 2019 by Lexi Holly
Watch who u hire
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May 2019 by Carlos
The new manager do bad service. I don't recommends that store
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January 2019 by Angela Welch
Friendly staff and great deals
