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November 2023 by Janna Hruby
Truly impressed by the customer service I received here in Derry! Chris and Greg were incredibly welcoming, personable, and friendly as were all other staff members.I cannot recommend them enough! Thankful to have found my new trustworthy spot for all my auto needs!
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October 2023 by Lauren Klier
My boy brought his truck in for an inspection they failed him for wipers (his wipers were fine and replaced 6 month prior) they charged him over $60 for new wipers that do not work at all. It’s not even a heavy rain. We will never use them for inspection again.
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October 2023 by bigreader88
The staff serviced my problems, and gave expert advice.
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February 2023 by Gary Hirth
Knowledgeable people. Easy to get alone with.
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January 2023 by Shawn Goughnour
They hire people with little to no experience. It's difficult to explain to someone what you're looking for when even the MOD isn't interested in learning/helping out and walks away to the back room. For special order parts, the customer now has to pay shipping? Whatever happened to "convenience" and "customer service"? If I'm going to YOU for the part, and YOU don't have it in stock, YOU should provide the service of getting it for me even if it means a mark up on the part itself. Don't mark it up because it's a special order THEN charge me for shipping. It's a very common Vehicle with a very common part that goes bad. It SHOULD be in stock or available at another location.
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August 2022 by Robert Wheaton
Took my car in for a wheel alignment/tire rotation/repair nail in tire. They got wheel alignment part right but never fixed the nail in my tire but still got charged for it. Oh and I had some loose Lugnuts as well. Won’t be going back, recently heard they could be closing ??♂️
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June 2022 by Debra Pryor
Stopped in to get an air filter and cabin filter for my vehicle. Parts were in stock and no waiting. Customer service was great!
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May 2022 by Derrick Odyes
Great place and helpful courtious staff. Thanks for my 850 volvo parts
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April 2022 by Exploit Businesses
People shouldn't have to pay extremely high costs if your parts don't last even 6 months with a 3 year warranty, Then receive only 60days on the replacement,That is called Fraud!
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April 2022 by Lennox Hill
Last time, lost My Buisness, I know its probably no biggie considering the thousands of customers you take advantage of with lousy Buisness practices and horrible parts...
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January 2022 by Greg Walsh
Ordered and got the wrong part. Ordered side step for my Silverado and it was for a crew cab not extended. Just have to bring them back and reorder. Fist time it's happened. Still love O'Reilly auto parts!!
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November 2021 by jeff papillon
They are pretty quick with getting parts.I wish they would write down the numbers, they try to remember them and ALWAYS end up coming back.tonthe computer to get it right. Parts are good quality for the house brand , precision.
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October 2021 by Nathan Sylvia
Place seems like it's a rotating door they cant keep help making poor customer service
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September 2021 by Kevin Callahan
Great in and out, to get my oil and windshield wipers..thank you for moving us customers,
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August 2021 by Stephen Burke
Dailey business done with Jay, great guy.
