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January 2024 by Tammy Lehew
I arrived in time for my appointment. They took me in right away. I waited no more then a half hour and I was on my way. I needed an inspection sticker. I could go anywhere but I bought my car there and will always go back for whatever is needed.Always friendly never had an issue.
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November 2023 by Gail Trabucco
Very cordial and pleasant atmosphere. Workers are very friendly and helpful. Glad we bought our car there!Thank you
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November 2023 by Michelle Iwanicki
I cannot thank Dan and the collision center team enough for the work they did on my Toyota. I had the unfortunate experience of hitting a deer on the highway in late September and had a decent amount of damage to the front of my vehicle. About a month of suffering with a rental but my car looks brand new like nothing even happened! Whenever I called for an update I either got a personal call or email back from Dan same day with any updates or answers to my questions. I highly recommend Betley for any collision services ??
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November 2023 by Kimberly Bears
Craig suggested a different brand of tires for my car and I love them! I feel like I’m driving a new car and it’s a 2019! :)
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October 2023 by Meg C.
Betley sold me a car with a known issue in the navigation system. The screen pixilates, goes black and the rear camera comes on while driving forward. There is no fix for this issues and the dealership was rude and condescending when I called about it.
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October 2023 by Oktay Gedik
I am writing this review to express my profound disappointment with Betley Chevrolet. I had scheduled a service appointment well in advance to address a transmission issue in my vehicle. However, to my dismay, the dealership cancelled my appointment abruptly, leaving me both inconvenienced and frustrated.In my experience, a professional and reputable service center honors its commitments to its customers, addressing all concerns and mechanical issues with equal attention and diligence. Regrettably, this was not the case with Betley Chevrolet. The cancellation of my appointment, specifically given its focus on a significant transmission issue, raises questions about the dealership's commitment to customer service and vehicle safety.To others considering utilizing the services of Betley Chevrolet, I would caution you to consider my experience. The lack of reliability and professionalism exhibited by this dealership has undermined my confidence in their ability to provide quality service and handle complex mechanical issues. I am left with the task of seeking another service center that values its customers and is equipped and willing to address all vehicle concerns, regardless of their complexity.I hope that my experience is isolated and not indicative of a broader issue within Betley Chevrolet. However, as a paying customer, I am entitled to a level of service that matches the reputation and promises of the Chevrolet brand. Sadly, in this instance, my expectations were not met.
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October 2023 by Warren Morrison
Easy to schedule the appointment online, the friendly and very informative service manager checking in and the follow up when the car was ready, all superb, the best experience I can ever recall having at a dealership. This was my first visit but I will definitely continue to use Betley for all my service needs.
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October 2023 by Donna Eksoozian
I had damage from hitting a rock with my vehicle on 9/16. I was referred to Betley by my insurance carrier.Betley handled all the paperwork and billing with my insurance. I only paid the deductible.The auto body manager was very pleasant to deal with. I picked up my repaired vehicle this morning and they did a beautiful job and completed my claim. It’s like a brand new vehicle again.Highly recommend.
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August 2023 by lynsie brogan
Steve was beyond helpful when purchasing a vehicle. He was very friendly and knowledgeable. He made us feel very comfortable in the decisions we were making. Steve had every option ready to go. Every question was encouraged and answered thoroughly. I would highly recommend visiting Steve at Betley Chevrolet in Derry, NH.
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August 2023 by Kevin O'Callaghan
I met with Steve Ricker on a Saturday morning to take the truck for a test drive. He was very professional and understanding of what I was looking for in a truck. I left to test drive the other major brands over the weekend and decide to work with him. I called Monday morning and told I wanted the truck. We did everything over the phone and picked up the truck Tuesday afternoon. I appreciated working with him and will be highly recommending him to everybody.
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August 2023 by Keith Janvrin
Had some body work done from their body shop after an accident. They did a great job! Very good communication and got it done quick. It looked like they had the cab of the van detailed it was so clean when they were done. Great job guys! I highly recommend them.
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August 2023 by Michael MacLean
Service dept was great, I had a problem made an appointment but the problem happened before the appointment date, got it to the dealer and they brought it right in , checked it, found the problem, fixed it, tested it and it is running perfect again. Great communications with the service dept. Excellent experience besides the break down. Kind of wish I had shopped/bought here before this car. Great dealership!!
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August 2023 by Joseph Lydick
John Martinelli the sales rep I worked with was outstanding, he did a great job of explaining all the features of my new Chevy Colorado. The financing process was quick and easy.
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July 2023 by Natalie Coy
Knowledgeable staff very helpful explaining details of your vehicle and ordered a part received a call very next day part was in.I just love this dealership, service department and employee staff remarkable will definitely work with you.
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July 2023 by drm06210
I had called 3 times for the service department and left a voice mail each time with no return call over a 4 day period. I then book a service appointment online through their website. I got a confirmation email and 3 texts over the 2 weeks before my appointment but when I arrived, there was nothing in their system about it. Turns out there is a glitch with online scheduling.They apologized and still honored my time slot for the service.
