J.Crew Factory offers a pleasant shopping experience with a friendly and attentive staff. Customers are greeted warmly and receive excellent customer service, with employees like Jaime and Kathleen going above and beyond to assist shoppers. The store has a good selection of clothing and accessories, including Crew Cuts for kids, often at great discounts. However, the sizing options may be limited, particularly for larger sizes. Overall, the J.Crew Factory location provides a welcoming atmosphere and a satisfactory shopping experience, making it a recommended destination for those seeking quality apparel and exceptional customer care.
The employees were so helpful and friendly but the clothing sizes lacked. Nothing over a size 10 for nicer shirts, 28 in pants, and mostly l in other shirts for women. If you’re a bigger girl you’ll probably just want to skip the trip and order online like I had to.
August 2022
Kathleen and Vickie are the kindest most helpful staff I’ve ever met! Such a wonderful experience at this store. I wish I lived closer so I could come back all the time!
August 2022
It was an amazing shopping experience! Employees were so nice and even helped up order clothing to put house with in store prices
