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August 2024 by John Collopy
I could not be more pleased with my visit to Sullivan Tire this morning. Very professional service and my tires were installed in no time at all. All around, an awesome experience! Thank you!
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July 2024 by Jean Lagasse
Always friendly and courteous staff.
Dedicated to customer satisfaction.
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July 2024 by Adri Oje
Awesome people. can't say much or I may face retaliation from employers where I work an your not getting new tires for 25$$ pesos that's a dream
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May 2024 by Deb Kenyon
Used to be Gil's point-s tires. I could barely tell the difference in customer service, professionalism, courtesy, prompt service from Gil's to these guys here: Sullivan Tire (Which has always owned the building) You can't find a nicer group of guys that really seem to want to get the job done right. I was traveling and needed my tires switched from my studded snows to my all season, and they all made sure that everything was done right. They seem to have a good team. The trip went smoothly and I look forward to bringing my vehicle there again.
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May 2024 by Josh Reuling
I can’t say enough positive comments about Joe and his team. We were driving home from Vermont on a family trip when our tire punctured on 89. Knowing we were still 2 hours from home, Joe immediately jumped on it and had us back on the road in just over an hour. We are so thankful for the team at Concord Sullivans.
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April 2024 by juan diego guaman acosta
I just want to thanks the guy who take care My trucks with an aligmet and a inspección he was very helpful thanks for helping us
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April 2024 by Joya Dennehy
I want to take a few minutes to express my experience with Sullivan Tire in Concord NH. I had two Bridgestone tires that went completely bald at 13k miles, they are run flat 60k tires. I would like to single out the Manager Joe for his exceptional customer service. We had approximately 3 phone conversations and I met him in person. On our 3rd call, after speaking with Bridgestone, I was frustrated and Joe got the brunt of my frustration. He never wavered in his positive tone and respect towards me even at the height of my frustration. Honestly, I don’t know when it was the last time I had received service like that. It rarely exists these days. I also dealt with Justin and he was respectful and helpful as well. Sullivan Tire has been around a long time and I want people to know that its employees like Joe and Justin that make Sullivan Tire who they are. I am honored to be a customer. A customer who has been well taken care of. There are plenty of places for us to choose to shop but I will always choose the place that still believes in customer service and SullivanTire does this better than anyone, hands down.
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April 2024 by Edward Miner
Service was great, but no need to try and upsell everything. I came in for tires and just wanted tires. No need to try and sell me a battery and coverage that I don't need.
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April 2024 by JDMAcura 603
They'll hold you hostage for an inspection sticker to make extra sales. My wipers worked fine, they were replaced in November before the winter. Left no streaks, I literally used them on the way to the service during a passing shower. Claimed they were leaving streaks and refused to give me a sticker unless I bought wipers from them. I used to work at another auto "technician" facility, I understand how the customer advisor situation goes and making additional sales on top of the agreed upon price you came in expecting to pay. Your almost never going to pay what you think. But, to blatantly pull the covers over your head just to squeeze a few extra bucks out of you, I'm not with that. Things were overlooked that technically could've "failed" the inspection according to State of NH inspection regulations. But chose to threaten failure for the easy quick fix. I've been thru the state inspection coarse lol. I got certified through Jiffy Lube from the NH state police. I've worked on my own vehicles my entire life, unfortunately health problems make it so I can't right now. Just be aware is all I'm saying. Look over everything before you go in for any inspection at any business so you know what is real and what is not. Once your vehicle is hooked up to that computer, your on the hook for the money pass or fail. In the end the work got done. Just sucks to see those type of sales tactics.
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January 2024 by lydia fithian
Fabulous people, amazing service! Our work van broke down leaving us stranded in NH after a big show. Justin and Crew took care of the situation and had us going home to CT within 24 hours! Can't sing loud enough praises for all their work!! Thanks Everyone!
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January 2024 by Russ Foss
Very knowledgeable and helpful ????
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January 2024 by William Roebuck
Great prices great staff
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January 2024 by Hannah Anderson
Joe at the front was awesome he definitely knew his information on what to get and the prices as well!! ?
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September 2023 by George Alexander
Thank you for your assistance for trailer docking. Sullivan Tire crew
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September 2023 by T O'Brien
Great help with two small car fixes
