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August 2024 by Hershaben Patel
Great store, good service.
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August 2024 by Tyler Nadeau
This store is great. Tyler is a phenomenal employee destined for great things!
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July 2024 by Mary Fitzpatrick
Friendly, helpful business
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June 2024 by Phil Wolf
David at the ups store was professional and very patient and finally resolved the issue.
On thee other hand UPS was very difficult to work with. After spending nearly 700 bucks for my shipments it took multiple calls to get my shipments held for pickup.
I did not want a home delivery as I would not be home and there is supposed to be thunderstorms. The merchandise is very expensive and water would ruin it.
Again David at the Concord NH store was more than helpful.
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May 2024 by Pamela Bradley
They are very fast, efficient and pleasant. They have gone above and beyond to help. I'm very impressed
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May 2024 by Sheila Morris
Friendly knowledgeable associates. Quick in and out.akways helpful.
David was great today!
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May 2024 by Steve Criner
My Daughter recently took a package to the UPS store. She was harshly reprimanded and told that they will not tape up another box in the future.
I’ve been to the UPS store in Manchester numerous times and never had an issue. Every time I’ve been to this location, not only has the line been out the door, but I found the Associates to be very rude.
It was a return for an Amazon package Which is their money maker. I can’t tell you how many times I’ve been in line and watched them package and tape boxes for other customers.
The customer service in this location sucks
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April 2024 by Matt N.
Rusty is a shipping ninja ! Great ups spot , Friendly staff & super fast service.
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April 2024 by Andrew LeMay
Friendly, knowledgeable staff
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March 2024 by Janelle Casey
fast, cheap, and dependable service
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March 2024 by Mugsy Whatever
****************UPDATED*******************One employee this evening came outside of the storefront and was outside. This employee was entertaining himself watching a homeless person, who he knew was mentally ill, experiencing a psychotic episode where this person was responding to internal stimuli in a vocal way. I have to say I really expected much better of this person. It also made it seem UPS tolerates this type of behavior; allowing an employee, in their work clothes, to be outside the front door of the store, openly laughing at a person having an unimaginable hard time. I cannot wait until my leave is up so I no longer need to step into this store again.**Please note, he was making fun of such homeless person to YOUR driver. I do not tolerate anyone making fun of another person clearly in a state of distress. But I guess this is “end of story” for you right?**I want to cancel my lease so I no longer have to tolerate hearing your employees making fun of another person. END OF STORY.
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March 2024 by Sandra Spencer
Very fast service
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March 2024 by Stephen Micucci
Very efficient, knowledgeable, polite and professional
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March 2024 by MErnst
Quick and easy
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February 2024 by Phylicia Chabot
Helpful and friendly.