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June 2024 by Robert Berry
Our Bruno stairlift works ok, it moves a little slower than I thought it would. We thought the chair part would go onto our upstairs landing more because we were told in order for it to be installed closer to the wall we would have to shorten the upstairs heat register. Luckily we didnt do that as the rail stops right at the top of the stairs. Thats why we were led to believe it would go further onto the upstairs landing. As it is my wife feels a little unsafe to use it. Also, the foot rest does not swivle with the seat so if you want to fold it up you are leaning over the stairs or trying to balance on one foot to close it up.
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June 2024 by lucille laramee
The installer was great answered any question I had. On the other hand the salesman left something to be desired, He measured and said it would be fine, nothing turned out right, have to have work on my stairs in order to use it, I was not pleased with that.
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June 2024 by Les Apple
Kelvin and Chuck Installed my elevator at my home. They were not only friendly, gracious and professional, but they listened and were excellent. They answered all my questions, were thoughtful in instructing me how to use my elevator and were perfect. Excellent representative of your company. Thank you.
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June 2024 by Denise Robey
The install was quick and on time. The employees were quiet and considerate.
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May 2024 by vivian lambert
We decided to install an exterior elevator on our 3 level home. I suffer from spinal Stenosis and navigating my 3 floors are almost impossible.
The installation crew, Tony and Jordan as well as their supervisor Mike, showed understanding and sympathy to our age progression. Always courteous and tidy in their work space. I am proud to have hired National Seating & Mobility to assist us in this adventure.
They deserve a 5 star rating and I would like to recommend them hands-down.
Vivian
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May 2024 by J T
I worked with Ciara Robillard to order devices for clients and she made it the easiest process ever. She was incredibly responsive and available for any questions and always a pleasure to interact with.
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May 2024 by Tammy Welch
I could not be happier with the service I received with only 3 days from my initial phone call to complete installation. I was desperate and had limited time due to another company playing games, Ciara was amazing to work with. She was right on top of it is soon as I called. I called on a wednesday and was flying home with my mom on Saturday, Ciara had it installed friday afternoon. I will be handing out her name and # to anyone considering a chair lift! A shout out to the installation tech as well my husband says he was professional, respectful and full of information. Again a Huge Thank you to Ciara and my tech for their quick action and caring about Moms safety.
Tammy
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April 2024 by Chase B
Ciara Robillard was exceptionally knowledgeable and skilled in matching an elevator to our needs and wants. She also worked really well with our local builder and was very patient with all my questions. Highly recommend her!
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April 2024 by Rudyard Smith
The team quickly resolved our chairlift problem. I called Kelly this morning and she helped but we found we needed service. Kelly found a service team in my area and sent them to me after they were done with their scheduled job. The service guys Tristan and Chris arrived and immediately solved the problem, and explained it to me so I now have a better understanding of the safety features on the lift.
I went from slight panic to relief. The team solved my problem quickly and were very professional in the process. I highly recommend them. Thank you!
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March 2024 by Arthur Coldwell
The stairlift was installed in a timely manner, professionally executed and working perfectly. I had a complaint that was basically a cosmetic issue and they sent someone out and fixed it to my satisfaction. Said what they would do and then did it. No complaints.
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March 2024 by Chaste Swedge (Chaste)
All good, from sales folks to installation folks. Very happy.
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March 2024 by Barbara Fildes
I have been an elevator customer for 10 years. The transition from Concord's All-Ways Accessible to National Mobility and Seating had some rough spots but things are clearly on track, thanks to skilled employees like Kelly, Trish and Kelvin. Service contracts, scheduling and service calls are attended to in a pleasant, prompt and professional manner.
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February 2024 by Carla Hamm
Your installers were AWESOME. As an owner of two businesses I would rate Mike a valued employee. He knew the product he was installing, worked well with the other installers, was hard working, personable and kind. The other two installers were great also. They make an excellent team. However the office has communication issues not returning several messages I left. But all said I am so pleased with my elevator and will recommend your company to everyone that needs mobility products.
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February 2024 by nancy mackie
This is a great company to qork with. Very fast getting back to me to fix my issue. The phone receptionist extremely pleasant and easy to talk with. The repairman, Chuck, was equally as pleasant and I was very comfortable with him in the house.
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February 2024 by Normand Fortier
Was done quickly and efficiently. Works great.