-
October 2023 by Candie Canning
Avoid this branch at all costs. The 'manager' will lie, cheat, and steal his way into overcharging you. When questioned about charges, he will then tell you he doesn't have time to submit your paperwork & you'll have to wait until Friday for further escalation. He was extremely rude, unemphatic, and I don't suggest working with him at all. My only wish is that I got his name during our very unprofessional phone call.
-
August 2023 by Sandy Maguire
Mike at the airport helped my husband and I, in our time of need, when no one else could or would! Not only did he stay late on a Friday to get us in a vehicle after our truck was hit while parked on the jobsite, but he went above and beyond to get my husband into a full size truck so he could do his job in construction! There aren't enough kind and generous words to express how thankful we are to Hertz and more importantly, Mike! He does a great job in every way...including cleaning the vehicles. Thank you Mike, and Hertz!
-
June 2023 by Autumn Cohen
Had a great experience at this hertz location. I booked online through AAA which gave me a great rate. The man running the front desk, Mike, is very nice and helpful. He answered all the questions I had and was available whenever I had them. The car was super clean it was like it was brand new! Picking up and dropping off the car was quick and easy. Will definitely be using this location again and will recommend.
-
June 2023 by Kaitlin Lounsbury
Much improved since the last time a family member needed to rent a car here! The Lincoln Nautilus I rented for the day was perfect. I also got to see a lot of familiar faces. Thank you to everyone!
-
April 2023 by '‘
They do t have any costumer service to speak of.All you get is a book online message and a horrible website.0 stars if was option
-
July 2022 by S S.
Thank you Mike for making our car rental process so easy. Your customer service is exceptional!
-
July 2020 by Lauren M.
kind of upset with this place. we rented a Chevy Tahoe just today and not only was the car filthy, it smelled of smoke and the "change engine oil soon" light came on after we were halfway home. we tried to call them and got no answer. considering we paid a good sum of money, I expected better. the only positive I can say at this time is that they did hold the car we requested for us, which I am thankful for.
-
March 2020 by Heidi Leno
Rosealee at the rental counter at the Kansas City, Mo Airport went above and beyond to help us with our rental. I would recommend Hertz Car Rental anytime! Again , thank you Rosealee..
-
February 2020 by Greg Rule
Great staff that offer reasonable rates!
-
February 2020 by Drake G.
Boy, these guys are confused.. Setup a reservation online, got a suspicious feeling that some thing wasn't right when I didn't get any feedback after the initial confirmation. Called them to check, they couldn't find my reservation, so I decided to "cancel" and go elsewhere. He goes OK, well we don't have a reservation for you anyways. Then the day I had scheduled to pickup (prior to "cancelling"), they call and ask if I'm coming in..? I tell them no, you didn't have a reservation for me.. "Oh well, it says you're picking up today" OMG!! Totally confused, I'm glad I wasn't relying on them!!
-
September 2019 by Christopher
If you're coming from Logan and visiting NH then this is the way to go. Take the bus up, take an Uber over and you're all set. Look up their business hours, as it's not a 24 hour location and they are closed on Sunday and have abbreviated hours on Saturday. Super nice staff. This is a lot less expensive than renting from Logan. Manchester is probably cheaper on the whole, but then you have to figure out the bus from Logan to Manchester and the ride to the MHT car rentals is longer.
-
July 2019 by Tom Szirbik,Sr.
I rent cars from them when in need in Concord, they're absolutely great to deal with.#ironmtnironhauling
-
June 2019 by Jenipher O'Connor
The staff was so extremely helpful and friendly. Emily helped me save some money by applying my discount for AAA and she helped me extend ky rental 1 more day !!
-
March 2019 by April Desmarais
Finally got a vehicle just before they closed. Waited all day for one. I did get a free upgrade.
-
December 2018 by Dr. Boom
Great service. I will be using them again in the future.
