-
January 2024 by paula lemay
I could not believe the poor quality and messy items in the store. It used to be a nice store. The reality is since they're selling everything on e-commerce the stores are going down down down. Pretty soon they'll be closing and just doing online sales. But are people really going to want to donate to them? Whatever happened that it was supposed to be for poor people in the needy? I will only donate from now on to Salvation Army as they give back to our own community. The corporate people make millions per year. It's very disgusting
-
January 2024 by Tammi Graham
Friendly staff. Good deals
-
December 2023 by Meredith Lucente
Very overpriced now, the children's department used to be $2 an item, now everything is around $5. Cat and Jack t-shirts marked $5 which is crazy, you can buy them new for $4.
-
November 2023 by Sunil Vasudeva
Long lines. The only clerk on duty called out for backup since the line was long and no one woke up until everyone was cared for by the lone cashier. The people working there are really nice and courteous. Maybe just having an off day.
-
November 2023 by Michael M.
Me and my family stopped by the donation center to drop off items from my mother that just passed. There was a guy with the beard at the drop off point that was hassling us and yelling at us that we were not putting items in the right bins. I told him it's not my fault that I dont know and are doing your job sorting items out. He kept yelling at us and I told him I don't like your attitude and that my mom just passed. I'm just here to drop off some stuff. He said you can take your shit and bring it somewhere else. Very rude person. It took everything I had to keep calm. Someone like that should NOT be in a role to interact with customers.
-
September 2023 by Karen Boisvert
Prices are getting out of hand. All items are donated. Please price accordingly.
-
September 2023 by Lorraine Tremblay
Very poor customer service. Unprofessional. Over priced merchandise. I shopped here a couple times a month for almost 2 years doing the fill-a-bag option. Even after they increased the price by 50% because of "inflation" for their donated products and wages for their employees remaining minimum wage. I was accused of placing the wrong color tag into the bags by management and was put on display to the other employees and customers. I was labeled a criminal and felt profiled. I purposely waited to fill the bags so the cashier could see that i was not doing that. I understand the policy. When i confronted management about their unprofessionalism i was immediately asked to leave and threated with police. No discussion happened. I had not raised my voice or used unpleasant language. She did not want to be called out on her rudeness and poor customer service.Donate to a non-profit. This company is greedy and rude to its loyal customers.
-
September 2023 by Tracey D.
I have always loved visiting the Derry and Hudson stores, especially the $1 a lb store in Hudson. I was sad to see Derry closed. Since moving up near Concord. I have visited this store 3 times now. I just literally walk around the whole store and can not believe how awful, overpriced , empty , unkept this place is. It's like walking through an overpriced leftover yard sale. The price of clothes is insane . Either someone was taking and bought a $40 fake Coach purse, or they finally listened when I literally went over everything wrong with $10 flea market crap. Polaroid batteries ( is Polaroid even still around ?) $20 ... don't waste good money on Halloween items . $20 + go to Dollar Tree or Dollar General way way cheaper and exact quality. I don't understand how this is considered a charity store. It's definitely not high-end Newbury st or even NY ... this is Concord NH. Overpriced crap spread out everywhere, and the employees are not very customer service trained . They do dress like they shop there, which is not a compliment. Save time and money this place is awful!! There is also a funky garbage smell in the air and it's not just the crap they are trying to sell .
-
August 2023 by Vic Deadly
Goodwill provides a treasure trove of secondhand items, catering to various tastes and needs. The store's organization varies; some branches are neat and well-arranged, while others feel cluttered. Bargain hunters will delight in the affordable prices for clothing, furniture, books, and more. However, product quality can be hit or miss. Shopping at Goodwill requires patience and a keen eye. The thrill of discovering unique finds compensates for the lack of consistency. Donations to Goodwill support a noble cause, adding to the appeal. Overall, it's a mixed bag – a place where patient shoppers can unearth hidden gems amidst the chaos.
-
June 2023 by Miki Clements
Nice people, clean store.
-
June 2023 by al forge
Tons of hidden gems you just got to find
-
June 2023 by Scott Couture
Friendly staff!
-
June 2023 by Scott Cooper
A great place to get used glassware.
-
June 2023 by Catherine S. Dragonfly
Busy on the day before Halloween
-
June 2023 by Heather Torres ramos
They don't have much. That I was looking for
