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June 2024 by William PETERSON
Great shopping experience today. I saved up my coupons so I had my $10 monthly reward, a 40/ off one regularly priced item from an email and a 30/ off regularly priced items coupon from the mail. Great rewards and great savings!
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June 2024 by Sherry Blanchard
I was very happy when I found my hair product I was looking for AND The travel size of the product was right next to it! When I got to the counter, my day was made when I found out that my product was on sale!
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June 2024 by Riley Pepper
some of u people just need to stop being retarded when coming in to the store
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May 2024 by Frances Caudill
Consistently rude and disrespectful in the pharmacy department. They don’t answer their phones… even CVS customer service (corporate) couldn’t get through to them. When I tried to pick up a prescription for my parents (after they received a phone call saying it would be ready), I was told actually to come back the following day after 2pm. So I did and when I did I was told they didn’t know when it would be ready that it would be ready whenever she “got around to it.” Literally shocked at the level of disrespect.
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April 2024 by Shannon Gerrish
Zero stars. Just don’t go here. Paying extra for my meds is worth it compared to the headache of dealing with the horrible employees at the pharmacy. They are rude and extremely unhelpful and are absolutely bothered by doing their jobs.
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April 2024 by Tim Bohlin
As I was picking up my script today the pharmacy tech was very rude. I asked about another prescription and her response was “All I can see in front in front of me is a cash register”
After today I will be moving my prescriptions to rite aid.
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April 2024 by Jason Alexander Smith
Always very helpful and friendly Staff
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March 2024 by Travis Boucher
Never picks up the phone. I called and while on hold, drove 20 minutes down to the CVS and noticed all of them ignoring the phone ringing, which every 5 seconds or so was telling them people where on the phone.
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March 2024 by Patrick Malloy
I needed to talk to a live person in order to clear up some confusion with a scrip. I was on hold for 38 minutes and then the call simply ended. Not the first time.
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February 2024 by Kim Wall
Literally the SLOWEST pharmacy on the planet.
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February 2024 by Cyndy Wisell
Bad experience. Rude people who hang up on you after making several rude comments. Tried calling for 5 hours for the pharmacy. Was told they do not answer phone calls if here is someone there. Plus I have one prescription that can be filled in 2 days and they said I had to come in and request it if I wanted it. Then I would have to come back another day to pick it up. I’ve never seen a pharmacy run so badly.
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December 2023 by Kristina Lombardi
I went into the Hall Street store in Concord, NH to pick up a prescription and had seen a sale sign on the women's CVS prenatal vitamin gummies so when I got a \"20% off any full-price item\" coupon at the end of my pharmacy receipt, I took the coupon and went to the vitamins. There was also a deal going on- \"buy one, get one at 50% off.\" The one item was still full price, so I figured the coupon would work and if not, the teller would inform me that it wouldn't be applied. \n\nMy first teller was an older woman who was very nice in demeanor; I informed her I had a 20% off coupon and that the vitamins were also \"buy one, get one 50% off.\" She took the coupon and I thought she had applied it but lo and behold, when I arrived at home, I looked at my receipt and noticed that the 20% off coupon had NOT been applied. What came to $26. total should have come to $22. total.\n\nI ran back to the store, got in line, and was greeted by a male teller. I explained the situation and he said flatly, \"the coupon doesn't apply to sale items.\" I informed him the transaction was \"buy one AT FULL PRICE, get one 50% off\" and that, to my consumer eyes, the bottle of vitamins WAS FULL PRICE before applying the 20% coupon to it. He then proceeded to tell me, in an extremely rude manner, \"you should educate yourself on our coupon rules\"- he pointed down to a placemat on the counter that had barely visible text a mile long. I felt like replying, \"my job is not to know the ins and out of your coupon system- that is YOUR (the employee who rang me up) job.\" For the initial teller to TAKE MY COUPON and agree that I would receive 20% off the full-priced vitamins as well as receive the \"buy one, get one 50% off\" deal clearly gave me the impression that this is what was going to take place. \n\nAfter being very rudely schooled on your coupon system, I asked the second teller if I could have the 20% coupon back (the coupon that was never used) and he ignored the request. I noticed that I had another coupon, so I handed him that and asked him kindly if he could tell me what the total would now be. His response: \"WAIT A MINUTE, WILL YOU?!\" UNREAL. \n\nIn conclusion, I was SHOCKED and embarrassed by the whole experienced, besides terribly inconvenienced with having to go back to the store after I had arrived home. I had considered joining your Care Pass program but after that incident, I will NEVER step foot into a CVS store again.
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December 2023 by Mary E Hebert Photography
Drove 45 minutes out of my way to try to get there in time to get my medication before they closed. Got there at 7:57 and they refused to give me my medication that I absolutely need. Horrible customer service. Wish I could give zero stars.
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November 2023 by Monica Swenson
When the pharmacy is actually open during it’s posted hours the lines are ridiculous. I am ready to try a different pharmacy.
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November 2023 by Dominique Horner
Had a script sent in the evening some 20-25 minutes before close and they kindly / patiently filled it. It was such a relief to be able to start the medication rather than wait another 12 hours for symptoms to get worse.Really appreciated! Thank you again!
