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April 2024 by Elaine G.
Operated on my cat and didn't fix the problem at all, he still has eyelashes going in his eyes. I paid for nothing. Terrible Dr.. Has made many prescription mistakes for my dogs and has admitted it to me also has sent the wrong prescription to be prescribed to the pharmacy. They are not a good veterinarian practice.
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November 2023 by Debbi H.
My vets could not take me in , this one saw me right away. Even though the results were not what I wanted. My baby is not suffering. Every one was so nice and I couldn't asked for a better place. Being honest with me what I needed to hear. Thank you everyone one for being so kind and understanding Glad my daughter in law referred me to you. I will bring in my other baby soon.
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October 2023 by M A.
Horrible. The lady on the phone is an absolute bitch and asked me extremely rude and inappropriate questions that had nothing to do with my dog. Quoted me $800 for one porcupine quill removal. I took my business elsewhere because of her bad attitude and disrespect. Went to CAVES, (the emergency vet) and only paid $500 + they cut her nails for free too! How is the emergency vet less expensive then my dogs local vet? Seems like robbery to me. Spoke to multiple coworkers of mine who have lived in concord their whole lives and they have all said that one women who answers the phone is always very disrespectful. I will never take my dog here ever again. They have lost my business for good. Highly recommend looking into any other vet.
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September 2021 by B. M.
Have used Cilleys for several years, but the pricing has gotten out of control. Had 2 dogs, down to one now and for a simple urine stick, it was 70.00. And then they wanted to repeat it for another 70.00. This after she had been in for diahrea and the owner put her through multiple test to the tune of 300.00
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November 2019 by Kaj H.
Just moved to Concord, was looking for a vet, sent our Yorkie here for teeth cleaning. She needed an extraction - the bill was off the chain! That not withstanding (allowing for market differences that would double the price compared to atlanta) when our dog was sedated, we asked for her nails to be trimmed. They either just didn't do it - or they missed half of them. We called back about this and they wanted us to take off time from work to come in during a weekday to accommodate their miss. I have seen groomers miss a nail or two, but I expect more from clinicians. I don't think it's unreasonable to expect a vet to have attention to detail. I was disappointed and will be looking for a new vet.
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September 2019 by Tami Y.
Extremely unimpressed. I'd give zero starts but had to put one in order to post. Definitely would not recommend.
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April 2018 by Amber W.
We have been going to Cilleys for 10 plus years for our cats and dogs! We trust them 100% with our pets! They do a great job keeping our pets happy and healthy! We especially appreciate how thorough and precise Dr Heck is with all of our appointments giving us well educated advice so that we can better our pets health! I have never had any issues and highly suggest their practice to anyone looking for a new trustworthy vet for their fur babies!
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December 2017 by Jess P.
We've only been here for a few months, but have been really impressed. They put our elderly dachshund down for us and the staff was remarkably kind. We are very happy here.