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January 2024 by sarah henderson
5 Star
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January 2024 by Brenda Gile
Crystal was very helpful, I just changed from another agent who had my policy all messed up. Crystal reviewed all my policies and got them all over squared away. Thank you for your service.
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January 2024 by Susan Hawkins
Crystal and her team are efficient, pleasant, & friendly. Always ready for every question.
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January 2024 by Cameron McGinness
I recently had the pleasure of working with Crystals team of Agents to review my insurance needs and I must say that I was thoroughly impressed by the level of professionalism and expertise displayed. They went above and beyond to understand my specific insurance requirements and provided me with a comprehensive overview of the available options. They were patient and attentive, ensuring that all of my questions and concerns were addressed in a clear and concise manner. Furthermore, Crystal and her team offered valuable advice and recommendations that helped me identify the best coverage for my needs. Their knowledge of the insurance industry was extensive, and I felt confident in the choices I made with their guidance. I was also impressed by the promptness of the entire process. Overall, I have nothing but praise for the exceptional service provided. Their dedication to their clients and their in-depth knowledge of the insurance industry make them an invaluable asset. I highly recommend Crystal and her team to anyone in need of insurance services.
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December 2023 by Sophia Ellis
Today our family was blessed to receive expert help from Crystal-Lee Thompson. We had an issue that we could not solve on our own, and we were unable (through multiple attempts) to reach our (now former) agent to correct the problem. Crystal was able to quickly correct policy errors, as well as write an additional policy for our son over the phone. I spent countless hours/days trying to figure out how our insurance policy had been altered. Within minutes, she solved the entire problem. Our account/policy is now correct, our son is properly insured and we can sleep at night knowing that we are working with a kind, caring, empathetic professional. There are people who come along in our lives who make an indelible mark because of the way they treated you. Crystal is one of those people. We (my husband, son and myself) will forever be grateful for her responding to our call, tackling our problem and taking us on a clients.
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December 2023 by Gayle Chiodo
Brian sat with us for well over 30 minutes after our scheduled appointment time to ensure we understood our cars' and home insurance cost and what was covered. He was very patient. Also helped us have the protection we needed but took out costly 'extra options' that were not necessary in our particular situation. We've been with Allstate for over 20 years, appreciate the responsiveness of the company when mishaps happen, and their continued great customer service. Also appreciate sales reps caring and not trying to get customers to buy more insurance to inflate their 'sales figures' and meet quota. They really do put the customer first.
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December 2023 by Aislinne Aunkst
Crystal-Lee was very helpful in dealing with a situation I had pertaining to life insurance. She was able to deal with it very quickly.
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November 2023 by Jessica Lyng
Crystal truly cares about her clients!
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November 2023 by Chris Laliotis
I was having a tough time getting a quote for homeowners insurance on my 4-family without having to jump through a million hoops. Thankfully, I called and spoke with Brian and he made the process as easy as possible and I was able to walk away with not only a new homeowners insurance policy but a brand new auto insurance policy, with a substantial increase in coverage. It's always true that shopping locally gives you the best chance to get the service you deserve, and there is no better service I have experienced recently than Crystal-Lee, Brian, and their team. Will be recommending all my friends and family to find their coverage with them!
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November 2023 by Kalvin Fosher
Brian is an amazing person to work with. He has great customer service and always has a positive attitude.
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November 2023 by amber beal
Hello!Been with allstate as soon as I could drive and they have been nothing but amazing to me! Friendly team members and always have a good laugh when I call to talk with them! You all have helped me tremendously and I appreciate it very much! Thanks for all your years in service and continuing forward with me!!Sincerely,Amber
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November 2023 by Wendy Hall
Great office to do business with!!Give them a call!
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November 2023 by ethan
being new to insurance, my agent took the time to explain all of the coverage that i was purchasing and helped me understand it. i highly recommend this agency
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November 2023 by Ashley
What a wonderful agency!! Everyone here is incredibly sweet, and knowledgeable. Please choose this agency for all of your insurance needs!!
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November 2023 by Stefanie Cubbedge-Wiggins
Great Agency, makes sure customers has the best coverage for their situation!
