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May 2024 by Dawnmarie Vosburgh
The Store is dirty and needs a serious face-lift.. grocery baskets that are metal and heavy... dog treats fall outBeen going there even with these peeves but never noticed that they charge a 3% when you use a credit card never noticed before as the dog treats were about the same price.... they seriously need to Nickle & dime people .... I average over 100.00 every week & 1/2... I'm sure they won't miss but just stop taking advantage of people put a sign out and let customer know upfront......your not the only pet store
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May 2024 by Liam RBG
A bit pricey
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May 2024 by Susan Pagan Hilton
Wonderful selection, decent prices, and a VERY knowledgeable staff.
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May 2024 by Ryleigh Bruno
Highly priced but good pet products. The staff is unfortunately horribly rude. They make me feel so undereducated and a bother every time i ask them a question. Very dismissive so I would recommend knowing what you’re going in for…..
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May 2024 by Melissa Schillinger
Having a pet store close by is a convenience for pet owners. Everyone is usually friendly here.
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May 2024 by L B
I love the pet store itself but taking my dog to the groomer was the worst grooming experience I’ve had to date.I informed the groomer upon booking that my dog is a bit anxious with getting his nails done and despite this he was manhandled and screamed at while getting his nails clipped. Right in front of me so it was really upsetting having to watch my dog be screamed at while he’s already scared. Never going back there again and wouldn’t recommend that groomer to anyone.I asked to stop halfway through and was still asked to pay. Wasn’t informed about the cash only policy. Was told to pay “across the street” since I didn’t have any cash. No clue what that meant so I had to go find an ATM just to learn I could’ve used my card next door at the pet store. Overall bad communication and unsettling service for my dog.
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May 2024 by Ali Nadolecka
I phoned to inquire about the availability of a particular cat litter. The person who answered informed me that they had it in stock and mentioned the price range of $20-25, depending on the type. Upon arriving at the store, I discovered that the litter actually started at $25 for a 16lb bag. I ended up purchasing it for $29, which is an $8 markup vs buying it directly from the company. I am giving this experience one star because I was given incorrect pricing information and could have bought it for a lower price elsewhere. I had ordered a 40lb bag this morning to be shipped but needed litter today.
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April 2024 by Jennifer Ricard
Very nice place and staff
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April 2024 by Jessica Lescord
So helpful especially in the fish department!
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April 2024 by Joe A (Sykres)
Cool place but doubt I'd buy a pet here given the prices.Whoever does their terrarium setups is phenomenal!
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April 2024 by Richard Stanley
I told them i was going to buy a certain item the following week because i was moving. it was priced 65$, went back and new prices were on it for 140$ 1st thought i made a mistake on pump size when priced , I bought it, then realized there was no mistake it was the same size model after I installed it. Later Asked if it was a mistake on price and was told no. I come here every week and make purchases in spite of cheaper online prices to support the local store. I can't do this anymore at 3x the price when they straight screw you. I have to purchase a new tank and heater that was broke when moving , it won't be here .
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February 2024 by Ron F.
Some employees talk down to you and go mumble to eachother after they walk away from you and are way different experiences day to day you get one person that will talk to you and help out then the next day a different group of employees tell u can't get this or that when the guy the day before says all the ones the other group of employees say won't be good together or try to talk you up to a house sized tank
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February 2024 by Stephanie Colby-Grassette
I love them , so kind and friendly too
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February 2024 by Leah Cormier
Clean..welcoming....knowledgeable of their animals! Great place....My grand daughter likes to go and look at the birds!
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February 2024 by Ben Stacy
Been a customer for years. I don't have any pets at the moment, so I like to stop by to see a bird that was born this summer.
