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November 2023 by Adam Alger
Made an appointment online weeks in advance and it was Confirmed through email and text, got to my appointment and was told “oh the online system doesn’t work well, it’ll be a long wait because we don’t have you down for an appointment ”Extremely frustrating to hear after driving 35 minutes for your appointment. Complete waste of time. Will be taking my business elsewhere.
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October 2023 by Edith Walters
Given a price over the phone. Went in, had service done, bill was 25% more than quoted on the phone. Excuse given, counter personel could have cared less. No estimate/price was given in person before work performed, so believed price off phone was correct. Poor business practices and customer service. Get a printout of cost before work performed.
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October 2023 by Barbara Miller
I recently had the pleasure of experiencing truly excellent service at the Tire Warehouse # 0989 in W. Chesterfield, NH. I was concerned because my vehicle had out of state plates that I would be treated and charged a higher rate for service. The Tire Warehouse provided me with honest and fair service. My tire could be fixed instead of replaced! Thank you J. Tortorelli for making my day.
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September 2023 by Sara Chaudhry
Thankfully these guys were open over the Holiday Weekend! Repaired my tire quickly! Very friendly and helpful. Even showed me the nail that caused the leak in my tire! Got me back on the road safely. John and his crew are great and I would highly recommend them!
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August 2023 by Joe Perron
Appointment to switch out tires and get an alignment- Crew noticed that brake were grinding as they brought vehicle in for switch. Immediately asked me if I wanted it looked at as they did have a brake service technician available. Technician located problem and with permission went ahead and got parts to replace rotors, calibers and pads on both sides. Problem was with rusted scalier stuck in rusted position. Once fixed the remainder of work completed in a timely manner and off I went. A week later it’s running beautifully brakes work great and ride is much quieter and smoother. The team was excellent in meeting every need. Dependable and trustworthy.
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August 2023 by Shawn Bills
BEST experience purchasing in a long time. Fast turnaround, paid and on my way. Great crew!Shawn
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July 2023 by Tina Tripodina
I was in a total panic today finding a flat tire on a Sunday - the day prior to starting my new job! I took a chance driving over because this place was literally the only one open with tire services on Sunday.I received prompt and friendly service and didn’t even need to wait very long. I was very pleased and thankful with the service.
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July 2023 by Matthew Antonio De Francesco
Would've gotten 5 stars but my car 350Z Roadster is too low for new hydraulic lifts and bottomed out a little on it, almost got stuck on it.
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June 2023 by Ellen Moore
June 10th I cannot say enough about how very helpful and knowledgable the 2 guys were inside!! They went ABOVE and BEYOND to help get us back on the road safely. We wanted new tires but We had a leaky brake line and they took it upon themselves to try to locate one when we couldn't.we never asked them to do that. they found it and they even drove over to get it when it couldn't be delivered!! Got us safely back 9n the road. We are customer's now for sure
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May 2023 by Sarah Mercer
I loved it!!! These guys are great. Super efficient and quick and the price was amazing!!! I got a $ 20 coupon off a tire that had a hole in it and after that it only cost me $14. I'm so grateful for everything. These guys are wonderful!!! I highly suggest any/every body come here for car service! <3
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May 2023 by Dick Sargent
On 5/1/23 I had a confirmed email of an appointment time of 12:30pm to have my snow tires swapped to summer tires. Upon arrival I was told that my appointment was actually for 11:00 am and that I had missed it even though I had a copy of the 12:30 confirmation email with me.I was given a song and dance about this happening when using their computer program for setting appointment times and was rescheduled an appointment for 5:30pm. No apology was given or compensation on the charges for having to make two trips to their shop or the hassle with my work schedule. Also I was charged $23.96 for TPMS cores when I was not asked if I would like them replaced or not and not notified of the charge.I called the infamous "800" and was told they may be able to do something about the TPMS charge but would have to wait for their area manager to get back to me about the cost of wasting my time and the incorrect appointment garbage.The person I spoke with at the 800 # was pleasant and tried to help but it is obvious that real issues need to go further than just a simple phone call.I have been dealing with TW in W Chesterfield ,NH. for nine years and have always been more than satisfied but if this problem isn't corrected to my satisfaction promptly, I'll be taking my business across the road to PETE'S where they have better reviews.
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December 2022 by Noa Petrie
Would give a zero if I could.Absolute joke. Had an appointment at 1, took over 4 hours to get tires changed and an alignment while waiting with a baby. Many people who came in after us without appointments were helped first and left first. The man at the front named john was less than nice.Spend your time and money anywhere else.
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October 2022 by Jennifer Swier
Excellent service today. I had went to another tire place and they said my tire was fine. Left and went here and they pulled a large nail out of my tire and patched it quickly. The staff was wonderful and friendly.
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October 2022 by Peter Holton
I always receive great customer service at the Tire Warehouse location. I highly recommend them and will definitely use them again when I need new tires.
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September 2022 by Maribeth L.
My husband broke down Labor Day weekend and pulled into Tire Warehouse.It was a very rainy Monday holiday and the warehouse was closing but a worker (wish I knew his name) ran out and tried to help my husband but trying to jump the battery. Had to get towed but he was very thankful for the assistance.
