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December 2023 by Sassy A.
Have been WAITING for 4 days for my shipment!! Everyday I am told it is ON ITS WAY and every EVENING I am told it's DELAYED!!
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November 2023 by Deven H.
There should be negative stars for businesses like this specific FedEx contractor. I cringe when I see my package is coming from here.
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October 2023 by Heather G.
Was expecting a delivery today then they said they could not find my house but this delivery has come to me once a month for three years it's my dog's food and all of a sudden they can't find my house after calling I'm now told I can't get it delivered until Monday and nowhere around here carries the dog food I need
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September 2023 by Christian Sorgi
My doorbell camera shows your driver literally throwing my package at my door. Rude, unnecessary, and you could have broken my merchandise. He also could barely walk straight.
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August 2023 by Martine White
I will never use Fedex again in Cheshire County. They not only ruined my oyster shipment from Maine because of late delivery, they even ruined a case of wine due to another late delivery of ten days. There is not even a customer service real person to speak with if you call. It's all automated! Terrible service!
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August 2023 by Noah Richards
Said attempt was made for delivery no knock no nothing never even saw the driver come up my driveway.
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August 2023 by Amy C.
Less than one star actually .... have had no less than 5 phone calls to the 800 number to resolve my lost package total 5 hours of wasted time just to continuously be told "it has been delivered" well it has not been delivered to my address ... so apparently as long as they put your package on any random doorstep and take a photo that counts as being delivered .. going on three weeks and still no refund because they refuse to put into "lost package status"
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July 2023 by Cliff J.
I would give this place a minus 5 stars. I took the day off from work because my package said it was on the truck I have a spare tire on my car and I am leaving for vacation saterday now tire places close at noon on Saturday so it said they were on the truck and be delivered bye end of day Friday. Well I sat home all day waiting not doing other things to get ready to leave so that I didn't miss them to wait until Friday night and call and be told my package was taken off the truck. Well that would have been nice to know. I want to know who decides what packages get taken off and why is there no message sent. From tea the other reviews I have decided to file a complaint with the better business bureau. I encourage everyone one else to do the same
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June 2023 by Dr. Mike Sun
Paying under $7.45 p/hr by NH and on top of the past two months not getting paid for delivering for the promise made for each stop is $0.75 and each package is $0.10 average packages per day 300. It is exalted also not getting paid on top for overtime. Pretty much what others have experienced and shared with me. Good luck whoever is going to experience this kind of job without any benefits behind. I appreciate sharing my opinion with others from the experience. Don't get caught by your promise delivering...at the end you are working for free for them under paid.... I will make sure to share with others as an experienced manager how honest people can be deceived. If you are planning to work in Swanzey,NH...be ready to be prepared by all means, if you can handle discrimination by the community.
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June 2023 by Rebecca Waldmann
FedEx attempts to deliver a package that does not need a signature at 7PM (well after business hours) and then refuses to leave because they say we need to be present. We signed a paper a couple months ago authorizing packages to be left when we had an issue with a shipment. You can't speak to anyone at FedEx ... not for a single thing. Not even to give them your business hours so they can deliver when you're open. How does any of this make sense?
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April 2023 by Judy Plante
I get my dog food from Chewy and was going to be out of food on Sat. Package was to be delivered Sat. 4/15 but didn't come and when I tracked it this is what it showed me. It was out for delivery and then it says "Your package has been rescheduled as you requested" which I DID NOT requested. Luckily I had some chicken and rice to make up for my dog as I can't just go to a store to get his food as it is prescription food. The last delivery I received I saw the truck out front of my house but no driver. I went out to see what the problem was and he was yelling at someone on the phone and then he go out of the back of his truck and was going to drive away. I asked about my package and he said it was on the truck somewhere and was going to leave. I said , I need the package as my dog was going to be out of food soon. so he looked again and it was right in front of him. If I hadn't gone out he would have just left. Hope it get delivered to day if not I will have to go the the vets to get a bag of food. NOT HAPPY!!!! I wished Chewy would change to UPSTracking HistoryOut for delivery to youWEST CHESTERFIELD, NHApr 17, 1:54 AMUnknown event codeWEST CHESTERFIELD, NHApr 17, 12:55 AMPackage arrived at carrier facilityWEST CHESTERFIELD, NHApr 17, 12:54 AMYour package has been rescheduled as you requestedWEST CHESTERFIELD, NHApr 15, 2:06 PMOut for delivery to youWEST CHESTERFIELD, NHApr 15, 6:52 AMPackage arrived at carrier facilityWEST CHESTERFIELD, NHApr 15, 6:47 AM
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April 2023 by Ariana P.
This is the second time they haven't delivered a package. They claim they've made a "delivery attempt" but it's bullsh** I'm literally home all the time and not once have i seen them attempt delivery. I've had deliveries from other FedEx locations and they always deliver my packages. Its a shame because they must be stealing them or else how else would they not be delivered? I even filed a claim with FedEx and they admitted it was lost then a few days later it was marked as delivered WHICH IS NOT TRUE. like how much do you hate your job to not do the simple tasks you're supposed to do. I'm literally never ordering from my favorite store again because I am tired of dealing with the bs.
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April 2023 by Kristina Kowalik
If I could give no stars I would. Package has been out for delivery 5 days in a row, each time returning back to the local fed ex facility. Are they just driving around with my package not delivering it? I can't get a human being to talk to about my situation. It isn't a small purchase either. UPS delivers on time FedEx has given me noymthing but trouble. At this point at least give me a door tag so I can pick my package up personally...I'm fed up with Fedex.
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April 2023 by Complete Security & Technology Solutions IT, Inc.
Like always they claim they attempt to deliver. Funny I see them drive by at 540pm, then at 755pm they claim they made an attempt. Weird thing is we have cameras EVERYWHERE and they never even stopped. They seem to get worse every shipment.
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February 2023 by Jan G.
most frustrating carrier ever. always four plus days late delivering, pulls in our driveway turns around and doesnt deliver package. have had to throw out the food that spoiled die to them having my order on their truck for four days and retiring it back to warehouse. worst ever.
